Hi LD, thanks for sharing your feedback. We’re glad the heat level worked for you, but we’re sorry to hear the overall flavor didn’t stand out. We appreciate you taking the time to let us know about your experience.

Hi Kimberly, so glad to hear you’re loving them! They really do shine in salads, sandwiches, and wraps — and the air fryer brings out the perfect crisp. Thanks for sharing your go‑to way to enjoy them.

Hi Khalid, thanks for the awesome review! We love hearing how much you’re enjoying these fillets — especially that microwave trick for keeping them juicy. Glad they’re your go‑to for a great spicy chicken sandwich.

Dear Marcia,<br /><br />Thanks for the flavor report! We’re glad the breading brought the heat—but it sounds like the chicken itself forgot to RSVP to the flavor party. Plain and boring? Ouch. That’s not the kind of culinary plot twist we aim for.<br /><br />We’ve passed your feedback along to our product team, who are now side-eyeing the seasoning department. In the meantime, if you’d like to chat or request assistance, our Customer Care crew is just a call or click away at 903-363-1142 or souleskitchen.com/contact-us.<br /><br />Thanks again for keeping us on our toes—and your taste buds honest.

Hi Christina, thanks for sharing your experience. We’re glad the flavor worked for you, but we’re sorry to hear the texture felt off — that’s not what we want for anyone. We appreciate you taking the time to let us know, especially since your experience differed from other reviews.