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Customer reviews for LG 27 cu. ft. Side-by-Side Refrigerator for
LG 27 cu. ft. Side-by-Side Refrigerator
4.2 out of 5 stars
stars699 ratings699 reviews
  1. 5 stars59% (413)
  2. 4 stars23% (161)
  3. 3 stars8% (54)
  4. 2 stars3% (23)
  5. 1 star7% (48)

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Showing 11-20 of 699 reviews
Nov 3, 2023
whiskey ball ice maker
5 out of 5 stars review

Verified Purchase

Great ice makers

I love the whiskey ball ice maker, it has 2 ice makers. I love the side by side doors because it allows me to organize better with shelves.

Review from lg.com
Helpful?3GKWF9J9S0FD13585819622
Nov 17, 2023
Lorock188
5 out of 5 stars review

Verified Purchase

great buy

[This review was collected as part of a promotion.] I have so much room than the other one we had the side-by-side is great. We should've brought this a long time ago. Plus, we also love the icemaker

Review from lg.com
Helpful?3GKWF9J9S0FD13585819622
Feb 19, 2023
LawJ
5 out of 5 stars review

Verified Purchase

LRSXS2706V

Bought a month ago very satisfied with our purchased. only problem we had was doors were slightly misaligned, LG tech came out and adjusted it in minutes. Fridge temp is well regulated food will not freeze. Very low noise level when compressor is running. My wife was happy with LG customer service, they were responsive and helpful. Would recommend this product.

Review from lg.com
Helpful?3GKWF9J9S0FD13585819622
Jun 4, 2023
David1234986
4 out of 5 stars review

Verified Purchase

Problem to start but running good now

[This review was collected as part of a promotion.] Within the first 48 hours the mother board failed. Could not control temperature and refrigerator at 27 degrees. Service replaced board and ice maker. No further issue. Technician was knowledgeable and friendly. Arrived when he said he would.

Review from lg.com
Helpful?3GKWF9J9S0FD13585819622
reply from social/LG

We’re happy to know that you had a 5-star experience with your LG Refrigerator repair service. Thank you for sharing the word about the effective customer service and quality of work completed. Every team member here appreciates your feedback, and it motivates us to continue developing our products and services. We can't wait to welcome you back for your next LG review! ~Tanisha

Sep 20, 2022
Anonymous
1 out of 5 stars review

Verified Purchase

disgusted purchaser

I bought my refrig 8 months ago and it it all of a sudden stop working. It has not worked for approx 30 days, during which I caught absolute hell getting it fixed. The first tech to come out was not scheduled for 14 days--thus I had to throw away everything in my freezer. I had to buy a little refrig just to have something cold, Now LG is not trying to reimburse me . for my losses

Review from lg.com
Helpful?3GKWF9J9S0FD13585819622
reply from Social Media

Thanks for reaching out to provide your feedback. We would be happy to look further into this, however we need to move to a platform that supports back and forth messaging. Please send us a private message on Facebook or Twitter using @LGUSSupport and include #VOC, your contact info and we will doing everything in our power to expedite a resolution for you. Thank you. ^Nikki

Jul 7, 2022
Mela17
5 out of 5 stars review

Verified Purchase

Nice and elegant fridge

[This review was collected as part of a promotion.] This fridge is super nice looking in your kitchen. its slim in appearance which i really like. the handles are hidden so its very clean and smooth looking for a elegant look. it cools and provides filtered water which tastes great. it is spacious for my household. it also is very easy to clean.

Review from lg.com
Helpful?3GKWF9J9S0FD13585819622
May 21, 2023
Alaska Cold
5 out of 5 stars review

Verified Purchase

LG Rocks!

[This review was collected as part of a promotion.] I have to say that the ice maker was working but the small door to allow the ice to fall was not opening. We went a week without the luxury if auto ice. I have to say that we have become spoiled. The repair associate arrived a week after purchase and changed out a circuit board. Everyone was professional in the repair ticket and repair of my brand-new LG Refrigerator. After 26 nicknames, finally accepted one? After this occurrence the refer is working fine, and it's huge. Love it!

Review from lg.com
Helpful?3GKWF9J9S0FD13585819622
Oct 17, 2022
Thelma7441
5 out of 5 stars review

Verified Purchase

10/10 RECOMMEND

[This review was collected as part of a promotion.] This fridge is very modern and high tech, I love this style/design for my kitchen. Great quality and very spacious. My favorite thing about is it's accesible to changing the layout from the inside and lots of storage.

Review from lg.com
Helpful?3GKWF9J9S0FD13585819622
Nov 29, 2022
Iris inhee moon
1 out of 5 stars review

Verified Purchase

I bought a brand new refrigerator in this model in Feb 2019 and its freezer had an issue last year which is in less than 3 years of its purchase. Due to the space restraint, I bought the same model a few month ago and now the freezer door does not shut properly. I am extremely disappointed and I would like to receive an after service or a replacement.

Review from lg.com
Helpful?3GKWF9J9S0FD13585819622
reply from Social Media

We're sorry to hear that! Send us a private message on Facebook or Twitter using @LGUSSupport and include #VOC, your contact info and model # and we would be happy to look further into this. Thanks. ^Nikki

Jul 17, 2022
Ice Maker Trouble
3 out of 5 stars review

Verified Purchase

Ice Maker Doesn't Work

[This review was collected as part of a promotion.] Love the sleek look of the refrigerator. I like how the shelves can be adjusted and the deepness of the drawer. Unfortunately, after only a few weeks of use the cubed ice maker has stopped working. It produces only shaved ice. I can hear the motor turning but it won't drop any cubed ice. I will be calling to have it checked out under the warranty.

Review from lg.com
Helpful?3GKWF9J9S0FD13585819622
reply from Social Media

We would love an opportunity to help, however we need to move to a platform that supports back and forth messaging. Please send us a private message on Facebook or Twitter using @LGUSSupport and include #VOC.^Sandy