I bought the fairies for my daughter and recently the clasp broke. Sent an email to customer service (Nicolas) and offered a complimentary replacement. He responded to my initial email same day. Very happy with the service and we really loved this product. My daughter was so sad that it broke! But when I told her it will be replaced - she was happy!

We purchased one earlier this year and it developed mold on the inside which I couldn't get off. Their customer service was very understanding and is sending a new one for my son. I love how child-friendly these are and my kids love them. Thank you, Bentgo!

I opted for the Fresh Bentgo instead of the smaller kids size and it’s the perfect fit for my toddler age 4. It’s enough for myself also! It’ll fit a whole sandwich, plenty of room for other snacks as well. Easy to wash and easy for my 4 year old to open and close. This is a great option to grow into the school aged years from pre-k.

My daughter has been using Bentgo lunchboxes for about 8 years and really loves it. It is fun, sturdy and leakproof. Most importantly the food stays fresh. The various compartments help me to offer a variety of different foods. The customer service has been exceptional with helping resolve an issue with mold.

Is your kid a hurricane that destroys anything they touch within a few days? If so, this is the lunchbox for you. Our kid loves this so much. It provides the proper separation of foods, protects everything from drops (and sometimes throws), and has the perfect spot for a small bit of ranch. This is an A+ product that has us coming back for both kids whenever we need something new. The backpacks that match are also amazing, so check those out as well.

It's so easy to make lunch: sandwich, fruit, veggie and goodie, all in one place. My son actually eats better this way. Thankful we have this lunch box. Customer service has been so helpful as well to fix a minor issue we had. Buying more for my other kids.

We own 6 different bentgo boxes! 4 kids boxes and 2 fresh boxes. They're the best out there ensuring that things don't leak into other spots. My kids love that I can pack them fruit cups in a compartment and it doesn't get anything else soggy. The kids boxes are perfect for my preschoolers and our homemade lunchables. The fresh box is great for a full sandwich and chips and fruit for my elementary kiddo.

I bought this item back in January of this year. I have multiple Be tho boxes for my children that they bring to school. All of which are washed the same way. This one has started to get mild that is growing on the inside top portion of the box. I tried to get this mold removed but it will not come off. This Bentgo box does not sit with water inside of it or anything to cause this to happen.

We bought two of these last fall. I wasn’t sure about it, but I really liked the little small circle in the middle for dips. The first time I tried sending my daughter with ranch and carrot sticks, I anxiously awaited to see if her entire lunch would be covered in ranch— and it wasn’t! Both of our Bentgos kept lunches organized all year. A clip broke, but they are sending a replacement. I’ve already bought two more for my twins who are starting school this year.

I had purchased this lunch box a while back and finally started using it not too long ago. After a wash, I left it out to air dry and when I woke up in the morning it had developed mold which stained the top inside of the lunchbox. I have been emailing Bentgo customer service and they have been very helpful and understanding! They are going to send a replacement so that I can safely pack food for my child. Thank you so much Bentgo for being understanding and kind! I will definitely be purchasing your products in the future. The lunchboxes are amazing as well. They are leak proof and can hold so much food and snacks. 10/10 recommend Bentgo for your kiddos!