The latch broke off of one of our boxes and I was so sad, but I reached out to customer service and they’re sending a replacement. I really like these boxes, so I’m grateful customer service was so responsive and helpful. They are high quality and have worked so well for school lunches. I’ll definitely be buying from them in the future once we need a bigger size.

I love Bentgo, and their consumer service, we have this lunch box that i used every day for daycare, I am so happy it fits so much, we also have the deluxe lunch set. Thank you for having the 2 yr warranty on your products and thank you Ann for helping me.

We've used these for 2 kids and they are super-functional. Keeps all of the foods separate (a MANDATORY for our 7-year old), really easy to clean and no chance for any rusts of parts from frequent washing. We had one fall from a high shelf (8 feet) and the inside cracked -- customer service was super-responsive.

I bought my bentgo lunch box for my daughter in November 2022. It’s meant for leak-proof. After using a few times, I noticed that it leaked through the lunch bag and school bag. I realized that my purchase was still within the warranty. I immediately reached to customer service team. The whole price only took 3 days max that I already received the replacement. I am delightfully happy with my purchase and the customer service that I am provided. Would continue to explore different products with Bentgo! :)

A bought a Bentgo box for my daughter last school yr. Unfortunately one of the clasps broke. I noticed on the box of the new purchase they have a 2 yr warranty. I sent out a email and was pleasantly suprised that the honored that a d sent me out a new bentgo. Definitely a Great purchase and experience. Thanks Bengo!

Everything is great with the products we have. They work well and are airtight! The only thing I wish we could do is upgrade the boxes with the collection colors. I bought the one before the boxes came with the print on the outside. It would be great if there were stickers we could buy that would upgrade the boxes with the design they should have. On another note one of my kids designs has all the accessories and another child only has the box and bags in her design. When will all the designs have all the accessories? And when will there be stainless steal for both utensils and bottles?

I have a few of these that I use daily to pack my daughter's lunch. I absolutely love how easy it makes it to plan out what I want to send her with and I don't have to use a bunch of disposable plastics. Had an issue with one of the containers and they were great about helping with a replacement. Great product and great service!

The Bentgo Fresh lunch box is a highly practical and durable choice for individuals seeking a versatile meal storage solution. Its innovative design comprises of a leak-proof, compartmentalized tray that allows for efficient portion control and the separation of different food items, keeping them fresh and intact. The materials used are BPA-free and food-safe, promoting healthy usage. Moreover, the lunch box is user-friendly, with easy-to-open latches suitable for both adults and kids. It's dishwasher safe, which makes cleanup straightforward. Despite its slightly higher price point compared to basic lunch boxes, the Bentgo Fresh's quality, design ingenuity, and longevity make it a worthy investment for daily use.

I have been using this lunch box to pack lunch for my 5 year old for more than 2 years. It is great to pack a decent sized meal that keeps the kiddo full while satisfying a parent’s need for portion size. I also like that the small partitions allow me to pack a full serving of fruits and/ or snack along with the main meal.

I had purchased this lunch box a while back and finally started using it not too long ago. After a wash, I left it out to air dry and when I woke up in the morning it had developed mold which stained the top inside of the lunchbox. I have been emailing Bentgo customer service and they have been very helpful and understanding! They are going to send a replacement so that I can safely pack food for my child. Thank you so much Bentgo for being understanding and kind! I will definitely be purchasing your products in the future. The lunchboxes are amazing as well. They are leak proof and can hold so much food and snacks. 10/10 recommend Bentgo for your kiddos!