Good Morning Kim. We are so sorry that your first experience using our diapers was not up to the quality expectations that we stand by. We're really interested to learn more about that case of diapers and see how we can make it up to you. We encourage you to call us at 888-301-0332 so we can obtain important lot code information and retrieve some samples for review to make sure they are performing as intended.

We are sorry for this experience with the Diapers. Please know member satisfaction is extremely important to us. If you’re willing, please contact Member Support at (888) 301-0332. We’d like to learn more about this experience.

Good Morning Liz. So sorry you had this recent experience. We would like to find out more information. If you still have the product available, please call us at 888-301-0332 at your convenience. Thank you!

Good Morning! We are sorry to hear about your experience with leakage as you should be getting only the very best quality when you choose the Member's Mark Diaper. We'd like to see what we can do to make this up to you so if you are willing, please call us at 888-301-0332. If you still have any remaining diapers left, please hold onto them so we can obtain important lot code information and retrieve them for review. We look forward to hearing from you.

Good Morning Sarah. Our apologies for the lack of absorbency, We value your feedback and will pass on your comments to our team, but we encourage you to call us at 888-301-0332 so we can obtain more diaper information.

Good Afternoon Cy, If you have a moment, we'd like to speak with you in more detail regarding your dissatisfaction. Our number is 888-301-0332. Thank you..

Hello Kim! Thank you for giving our Members Mark diapers! We are sorry to hear that your little one has had some leaks lately. That shouldn't be happening. If you haven't tried already, moving to the next size up often helps for some extra absorbency overnight. Still, we'd like to learn more about the case you ordered and see what we can do to help! When you get a chance, please feel free to contact us on 888-301-0332

Good Morning Kaiti. We are sorry to hear about your experience with leakage as you should be getting only the very best quality when you choose the Member's Mark Diaper. We'd like to see what we can do to make this up to you so if you are willing, please call us at 888-301-0332. If you still have any remaining diapers left, please hold onto them so we can obtain important lot code information and retrieve them for review. We look forward to hearing from you.

Good Afternoon HW! First, thank you for choosing our Members Mark diapers and for sharing your dissatisfaction. Please call us at 888-301-0332 so we can obtain more feedback to understand the issues. Hope to hear from you.

Good Morning Chris and thank you for sharing your feedback regarding the overnight leakage. We know you are a busy parent and we want our diapers to perform at their best for your child, so please call us, at your convenience so we may learn more and obtain helpful manufacturing lot code information. Our number is 888-301-0332.