Packaging was good, install of wall brackets and pictures was confusing for me. Everything else was easy to understand.

Great product and easy to put up. I love the solid pro look!

I love these overhead storage racks! They added so much space to my garage.

Great quality product; look, design and quality are excellent!

Overall it is a nice product very well built but in trying to assemble I found missing hardware which prevents assembly. In working with customer service I am told the replacement hardware will not be available for over a month and nothing else can be done. So I am stuck with a product partially assembled and can not do anything with it while I wait over a month for the hardware. For this reason I would consider looking at other options because of the headache of not being able to install and I am not going to take apart just to try and return.