Hello ! Your little one's comfort and safety is extremely important to us! Please rest assured that we only use ingredients and materials that are evaluated by professionals to be gentle on the most sensitive skin. We would love to learn more about what happened and determine how we can help. If you have time, please call us at 888-301-0332 and we will be happy to address these issues. We look forward to hearing from you.

Hi there. Our apologies for this occurrence. Please reach out to Sam’s Club Customer Service at 1 (888) 746-7726 to better assist.

Good Morning, We are sorry to hear about your experience as you should be getting only the very best quality when using the Member’s Mark Diaper. We'd like to see what we can do to make this up to you so if you are willing, please call us at 888-301-0332. If you still have any remaining diapers left, please hold onto them so we can obtain important lot code information and retrieve them for review. We look forward to hearing from you.

Good Morning Adam, We are sorry to hear about your experience with leakage as we want our diapers to perform their best for your child. We will pass your comments to our team, but we encourage you to call us at 888-301-0332 so we can obtain important lot code information and retrieve them for review to make sure they are performing as intended. We look forward to hearing from you.

Good Morning Erica! So sorry for this experience. Keeping your child comfortable and secure is very important to us. We'd like to learn more about the case you purchased and see what we can do to help! When you get a chance, please feel free to contact us on 888-301-0332.