Good Morning, so sorry for the clumping and leakage issues!.. We value your feedback and will pass on your comments to our team, but we encourage you to call us at 888-301-0332 so we can obtain more diaper information in order to continue to make our diapers work well for your little one.

Good Morning Gretchen, We are sorry to hear about your experience as you should be getting only the very best quality when using the Member’s Mark Diaper. We'd like to see what we can do to make this up to you so if you are willing, please call us at 888-301-0332. If you still have any remaining diapers left, please hold onto them so we can obtain important lot code information and retrieve them for review. We look forward to hearing from you.