Good Morning, We are so sorry that your first experience using our diapers was not up to the quality expectations that we stand by. We're really interested to learn more about that case of diapers and see how we can make it up to you. We encourage you to call us at 888-301-0332 so we can obtain important lot code information and retrieve some samples for review to make sure they are performing as intended.

Hello Brenda! Your little one's comfort and safety is extremely important to us! We hope that your little one is ok! Please rest assured that we only use ingredients and materials that are evaluated by professionals to be gentle on the most sensitive skin. We would love to learn more about what happened and determine how we can help. If you have time, please call us at 888-301-0332 and we will be happy to address these issues. We look forward to hearing from you.

Good Afternoon Kita! We are sorry to hear about your experience with leakage. We'd like to see what we can do to make this up to you so if you are willing, please call us at 888-301-0332. If you still have any remaining diapers left, please hold onto them so we can obtain important lot code information and retrieve them for review. We look forward to hearing from you.

Good Afternoon! So sorry for this experience. Keeping your child comfortable and secure is very important to us. We'd like to learn more about the case you purchased and see what we can do to help! When you get a chance, please feel free to contact us on 888-301-0332

Good Morning, We are sorry to hear about your experience as you should be getting only the very best quality when using the Member’s Mark Diaper. We'd like to see what we can do to make this up to you so if you are willing, please call us at 888-301-0332. If you still have any remaining diapers left, please hold onto them so we can obtain important lot code information and retrieve them for review. We look forward to hearing from you.