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Sams Club
Sams Club
Customer reviews for Custom Half Sheet Cake for
Custom Half Sheet Cake
4.5 out of 5 stars
stars4,029 ratings1,450 reviews
  1. 5 stars79% (3,192)
  2. 4 stars7% (262)
  3. 3 stars5% (189)
  4. 2 stars4% (146)
  5. 1 star6% (240)

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Showing 491-500 of 1,450 reviews
Nov 28, 2024
Embarrassed
1 out of 5 stars review

Verified Purchase

Spelling Error

Word “congratulations” misspelled on the cake. The 1st “t” was totally left out. The 2nd “t” was totally distorted. Super embarrassing since the cake was presented to new volunteers by a judge.

Helpful?570VQY2K9AMO13581873560
Sep 20, 2024
SCTWIN1
5 out of 5 stars review

Verified Purchase

Fully customized half sheet for $20

At Sam’s you can customize your cakes a lot more than the other large store and it’s still cheap for a huge sheet cake! And it was delicious! I won’t get a cake for a large crowd from anywhere else!

Helpful?570VQY2K9AMO13581873560
Jul 30, 2024
NA
1 out of 5 stars review

Verified Purchase

Hate the online ordering

Online ordering doesnt allow to have the cake ddcorated like before. Now we have to settle for plain cakes...doesn't give options for tres leches cakes. Its not likeable at all..

Helpful?570VQY2K9AMO13581873560
reply from Sam's Club Bakery Team

We regret to hear you were informed we only take online orders. You can order our delicious custom cakes and cupcakes with any of our bakery associates in person, over the phone, or online with our new digital cake ordering experience for added member convenience. If you have any other questions, please contact Member Support at (888) 301-0332 or your local club.

Mar 15, 2025
Sharon
5 out of 5 stars review

Verified Purchase

Happy Birthday

I have been with Sam clubs for about ten years or more and I have ordered cupcakes and sheets cakes over the years and not one time have I been disappointed.

Helpful?570VQY2K9AMO13581873560
Sep 25, 2024
Alure
2 out of 5 stars review

Verified Purchase

Decorating skills need upgraded

The cake had a nice taste - Most likely the most important, BUT...the quality and the technique used to decorate the cake was not good. It needs refined. The lettering was poor as if someone had shaking hands. Outside appearance was Fair to Poor.

Helpful?570VQY2K9AMO13581873560
Mar 13, 2025
CP
2 out of 5 stars review

Verified Purchase

Cake

We've purchased many cakes and cupcakes. This cake was very dry with lot of frosting like someone was trying to cover up a old cake. Very disappointed.

Helpful?570VQY2K9AMO13581873560
Feb 17, 2025
Kutch
5 out of 5 stars review

Verified Purchase

Fixed with a phone call

I spoke with a manager at the Washington store and he said that he could add a name to a birthday cake for me and he did just that what an awesome guy appreciate it could not fix it on the website and could not cancel the cake order on the website

Helpful?570VQY2K9AMO13581873560
Sep 26, 2024
Mel
5 out of 5 stars review

Verified Purchase

Perfect cake for a celebration

Perfect sheet cake for my daughter’s Birthday, which she had requested. Online ordering fulfilled the order perfectly and promptly. Fresh, moist cake with whipped frosting which was delicious.

Helpful?570VQY2K9AMO13581873560
Jul 10, 2024
Toya
3 out of 5 stars review

Verified Purchase

Bad Cake Decor

The cake decor were blue, red, and yellow ballons, however, the strings on the ballons were grey. That color made no sense and it threw the color of the cake off and made it look bad.

Helpful?570VQY2K9AMO13581873560
reply from Sam's Club Bakery Team

We're sorry to learn you are unhappy with your decorations, Toya. Please contact Member Support at (888) 301-0332 and we’ll do our best to make this right for you.

Jun 28, 2024
Mitch
5 out of 5 stars review

Verified Purchase

Great Bakery

Good price for the size of cake and it tasted great. Easy to order and pickup we will definitely go through the Sams Club Bakery again for all dessert orders. Plus don't forget you can buy a case of cookies or rolls from them as well.

Helpful?570VQY2K9AMO13581873560