Word “congratulations” misspelled on the cake. The 1st “t” was totally left out. The 2nd “t” was totally distorted. Super embarrassing since the cake was presented to new volunteers by a judge.

At Sam’s you can customize your cakes a lot more than the other large store and it’s still cheap for a huge sheet cake! And it was delicious! I won’t get a cake for a large crowd from anywhere else!

Online ordering doesnt allow to have the cake ddcorated like before. Now we have to settle for plain cakes...doesn't give options for tres leches cakes. Its not likeable at all..

I have been with Sam clubs for about ten years or more and I have ordered cupcakes and sheets cakes over the years and not one time have I been disappointed.

The cake had a nice taste - Most likely the most important, BUT...the quality and the technique used to decorate the cake was not good. It needs refined. The lettering was poor as if someone had shaking hands. Outside appearance was Fair to Poor.

We've purchased many cakes and cupcakes. This cake was very dry with lot of frosting like someone was trying to cover up a old cake. Very disappointed.

I spoke with a manager at the Washington store and he said that he could add a name to a birthday cake for me and he did just that what an awesome guy appreciate it could not fix it on the website and could not cancel the cake order on the website

Perfect sheet cake for my daughter’s Birthday, which she had requested. Online ordering fulfilled the order perfectly and promptly. Fresh, moist cake with whipped frosting which was delicious.

The cake decor were blue, red, and yellow ballons, however, the strings on the ballons were grey. That color made no sense and it threw the color of the cake off and made it look bad.

Good price for the size of cake and it tasted great. Easy to order and pickup we will definitely go through the Sams Club Bakery again for all dessert orders. Plus don't forget you can buy a case of cookies or rolls from them as well.