We are sorry to hear about your experience. Our products come with a limited lifetime warranty. We will replace all parts that are defective, if we are unable to replace the part, we will replace the entire Oxygenics shower unit. Proof of purchase from the original consumer must accompany all warranty claims. Please, do not return your product without first contacting Oxygenics. After 30 days from the original date of purchase, shipping and handling fees will apply. Different fees may apply outside the continental U.S

We are sorry to hear about your experience. Our products come with a limited lifetime warranty. We will replace all parts that are defective, if we are unable to replace the part, we will replace the entire Oxygenics shower unit. Proof of purchase from the original consumer must accompany all warranty claims. Please, do not return your product without first contacting Oxygenics. After 30 days from the original date of purchase, shipping and handling fees will apply. Different fees may apply outside the continental U.S

Hello Jan, Thank you for the 5 star review of the Evolution Rain. We appreciate your feedback. Thanks again for choosing Oxygenics!

Thank you for taking the time to leave a great review. We love hearing from our happy customers. Enjoy your new Evolution Rain Shower!