So far everything on this spa has been good. would suggest making the access panel a little easier to get into.

This is our second sams hot tub. Our first one lasted 12 years. Would have lasted longer if I could have found all the leaks, but insulation was sprayed in all over. This new tub is the one you want, it has perimeter insulation and trust me there will come a time when you need to replace a jet etc, so very easy to access all of the components of the tub. Delivery went better than expected, after 4 months no issues.

Great hot tub that has all the options.

This hot tub arrived after ordering it 5 months ago and only one pump worked. I knew when I purchased it that there would be a significant wait. I emailed the company and still haven’t received a response about how to fix it. I decided to take off the panels and look at it. I found a plastic bag over the blower that wasn’t allowing air in and a wire going to pump 2 not connected on the circuit board. I fixed the issues as now it works great. I understand that these are being rushed due to COVID but you may not want to buy these if you aren’t handy. If you are it is a great hot tub and well worth the money you save buying it here.

The screws used to hold the removeable access panel in place are very poor metal.quality, the philips heads easily deformed. The should use a more robust panel fastening hardware for this user access panel

I bought the Everlast Spas 80-Jet Expression hot-tub from samsclub.com. Delivery in about 6 weeks which was one week before the original expected delivery date so that was great. Get the hot tub set up, electrician fills it up to make sure it was working... seems to be working great, looks good, jets are pretty nice (good for price range). BUT, when I finally got the 'basket' above the filter out, I found a very old looking, very filthy used filter in the tub - see pictures. It took me an extra day to get the basket out because I was concerned about breaking something - had to pry it out with pliers, as instructed by customer service. I've learned since that this is fairly normal for the basket to be stuck from the water circulation pushing it down but this is my first hot tub so I didn't know. Attached are pictures of the filter. Our tub had turned green and had nasty bubbles before we ever were able to use it. Seriously, unbelievable. I called the manufacturer's customer service upon finding the filter (I had already talked to them asking about how to install the filter/get the basket out), the person I spoke to said they would likely send me a new hot tub. I thought, what a pain, but at least they are going to fix it. But then I got an email saying the manager says the hot tub was 'water tested' and that is why the filter was in there and they just forgot to take it out. I appreciate they test it before shipping, but they use this nasty filter? I am at a loss - moldy, crazy dirty, old-looking filter in my hot-tub and we ran water through it for 30+ hours before being able to remove it, plus whatever time they 'water tested' it. Now I don't know if mold and grime are in the pipes etc. I had to drain the water before ever using it, which as other reviewers have noted is no easy task getting in the service side of the tub - I wondered if they sent me a used hot tub, and still do, but the service side seemed like it was brand new. The manager sent us a new $10 filter - again, seriously. I cannot recommend this manufacturer - Strong Spas is the manufacturer, Everlast is the brand name. Buyer beware, something is completely off with a company that would put this filter in their hot tubs before delivery, not to mention refuse to do anything about it when they realized they had left it in the tub for delivery.

We purchased this spa in spring of 2022. We have had many issues with this unit since we took delivery. You are better off buying one local. If you need to make a claim to the warranty expect it to take 2-3 weeks for any response.