We purchased this last spring and at first we loved it. The fact it pulls out into a bed is great and the extra storage seemed perfect. My boyfriend and I are fairly small, active people. But the couch already has dents from us sitting on the couch. It is just poorly made. We will need a new couch by this spring. So I do not suggest purchasing this if you intend to use it.

I bought this couch in mid July 2021 and it has been extremely disappointing. The right hand side of the pullout section will not stay in the track and makes this part of the couch unusable. If I am able to get it in the track, it comes out the next time it is in use and has a large gap between the chaise and pullout section. The couch already looks worn and has large indentations that would be expected with a couch that’s several years old but not only a couple of months. There is pilling of the fabric and it just does not look nearly as nice as it should for the price.

We ordered this Abbyson storage sectional with pullout bed in Nov. 2019. The storage for decorative pillows and blankets is awesome! It's easy to pull. We love that 5 of us can fit and put our feet up! In some ways it's been a perfect couch for our needs. However, there were some imperfect things about the couch! The back frame comes really low and the back-support cushions are made of flimsy-fiber fluff (seat cushions are made of comfy-firm foam). The back cushions come up about EIGHT inches higher than the frame. So right away your mid-back & shoulders have no support, straining your neck. It might not be a problem if you have a wall behind the couch, but we needed it in an open room. Next issue related to that is the back frame has 2 different heights, the couch and the chaise back frame are 2 separate pieces that attach, but our couch section is 2 inches lower than the chaise, giving us even LESS back support. This then causes the fluff-cushions to collapse & curl over the back of the frame which looks terrible. We noticed this happening within the first month and as much as I try to fluff them back, they still curl. Another problem we noticed also in the first month was a line of fraying fabric when we pulled out the bed. We called multiple times with all our contact information to the company to tell them about the 2" frame difference and the fraying, but never received any form of contact and this was before pandemic lockdown so they have no excuse. We investigated further into the cause of the fraying and found that there was a staple that was sticking straight out, gradually cutting the upholstery every time we pulled it out! So we removed it with pliers and that's fixed it, but the fray line is still there ready to split the fabric open at any moment. We're disappointed that customer service never made an attempt to contact us. I think this would be SUCH a great couch if they raised the frame for more back support to at least be flush with the cushion top.

I bought this sectional for our game room after seeing a similar one at my son’s house. My hubby assembled it while I was at work and I was shocked to come home and find the color is more green than gray. It is much more lightweight and cheap feeling than you would think from the pictures. Fabric is also very scratchy. I am very disappointed and would have returned it had hubby not destroyed the box after assembling it. Save your money!

This is a great couch for the price! The only problem I have had is that one of the arms will not stay in place. It keeps popping out every time you lean on it. It seems the pieces aren't lining up correctly. We tried switching the arms to opposite ends, but it didn't fix it.

It looks good and sounds good on paper but this is more of a lazy day watching movies type of convertible sofa bed. There is a very noticeable gap that is uncomfortable and is not adequate for sleeping. The padding inside is very delicate that in 1 year of use, the padding bulged up on the long piece to one side. It wasnt even a preferred sitting location either. Not worth the price.

It was good when we got it at first. Affordable with smaller sizing and it looked nice. But after a few months both the arms cracked and caved in where one would put their elbows right in the middle part of the arm. It looks in tact from the side but as soon as you rest your arm it scoops in. So it's not sturdy enough for you to use it as support when standing up or sitting down. Another thing is don't expect company to sleep well on the pull out portion. It soon caved in as well. So unless you don't mind being stuck in one position. I wouldn't recommend this couch as a daily use piece.

For perspective, we bought this couch to put in the playroom because my temper is at risk when kinetic sand or play doh get mashed into our living room couch. Price, shipping, and packaging. We bought this with $200 instant savings. The shipping was $20 and it seemed like great value. It arrived sooner than Sam’s Club had estimated, was delivered to my door by FedEx in two large boxes. In total, the couch is about 200 pounds. Definitely recommend having someone help you move it around. The packaging was really good. Something must have been leaking in the FedEx truck (laundry detergent or something) but it didn’t get through the box and inside the box the couch and its pieces were in giant plastic bags to protect them. Assembly. Assembly was reasonably easy and required NO tools. The only “assembly” you have to do is screwing the threaded couch feet into the bottom of the chaise and couch arms. This doesn’t require a screwdriver. The only other assembly was sliding the arms and chaise over the matching brackets (pre-installed). I was able to do it by myself, albeit with some less-than-impressive word choice, but with two people it would be pretty easy. Unpacked and setup in the playroom in under 20 minutes with just one person. Couch features. We’re a military family and we move every few years. A stress with buying something like this is: though it fits in this house, will it fit in our next house? The couch is small enough to work in a lot of locations but also big enough for us to cuddle up and watch “Encanto” for the thousandth time. The chaise can be moved to either side and the arms of the couch move to either side of the couch or chaise so no matter what configuration it looks like it’s the way it’s supposed to be. When I lay on the chaise side, my feet hang off (I’m 6 feet tall) but it’s not uncomfortable. I love the storage that is the entire length of the chaise. Here’s one more underrated feature: you remember how your grandma had a pullout couch (probably in a floral print on velour)? Remember how the couch had to be moved away from the wall to use the pullout? No? Just me? Well, this couch does not need to have space between it and the wall or be moved out to operate the pullout bed feature. This is a great feature for us since the playroom is really a smallish guest bedroom. When it’s in bed mode, I can’t lay between the arms of the couch (due to height) but I can fit, comfortably, on the non-arm part. It could comfortably sleep two, but the shorter person would have to be on the inside (between the couch arms/closer to the couch back cushions) and the taller person on the outside. Comfort. As noted above, we bought the couch for $699. It is $699 comfortable. If you’re shopping for a couch and expect this to be Tempur Pedic comfortable —it’s not. It’s a little firm, but it’s perfectly comfortable and seems like it will be very durable considering our daughters who seem to be part monkey. Would recommend this couch to friends/family.

I finally got this together today and am very disappointed. I pulled the bed part out and it is not fully connected on the right side and it does not sit flat. My 8 pound Jack Russell walked on it near the seam between the sofa and the pull out bed and fell through the crack and then the cushin pushed right in and the opposite corner popped right up.i have no idea what to do now

I purchased this sectional during Black Friday pricing, but would not pay full list price. It goes together easy enough. The fabric seems as if it will hold up, but the cushions are narrow and VERY firm. It is a practical purchased for someone who needs the additional storage and sleeping space. If you do not really want or need those features, save your money and get a more comfortable sofa. The most important thing to note is that this sectional ships in two separate boxes that are not guaranteed to ship at the same time. My boxes arrived a full WEEK apart with no notice or explanation. This was definitely an inconvenience, but I did end up receiving both boxes.