Hello,<br />Thank you for taking the time to leave a review.<br />We&#39;re sorry to hear that you aren&#39;t happy with this air fryer. We will absolutely share your feedback with the relevant teams for consideration on future products. <br />Kind regards, <br />Ninja Kitchen

Hi Matilda, Thank you for sharing your experience with us. We are truly sorry to learn that the Foodi Dual Zone hasn't met your expectations. We understand how this can be frustrating and your feedback is greatly appreciated. If you'd like further information on how to maximize your experience, please visit our website for manuals and guides on your unit. You can also contact our support team for any assistance. We're always ready to assist and ensure your experience is a positive one. All applicable links are provided below. Guides and Manuals: https://support.sharkninja.com/product/ninja-foodi-xl-2basket-air-fryer/01tHs00000D0UXOIA3?redirect=false Contact Page: https://support.sharkninja.com/contact-us Sincerely, Ninja Kitchen US 

Hello Zach, Thank you for taking the time to leave a review. We're so sorry to hear that you’re having rusting trouble with your Ninja Foodi. Please reach out to our team by phone at 1-800-365-0135, we'd be happy to look into this for you. Kind regards, Ninja Kitchen