I received my Bullet last Christmas. I used it 2 times and on the second time it didn't work; thought the motor was faulty. I should have returned it but family illnesses detoured me from taking care of it. So a year later, I called the customer service number and spoke with Giermo. He directed me to sponge wash the connecting points on the motor (3 white tabs) with hot soapy water. It worked!! I am so thankful for Giermo!!! Now I have my Bullet back!!

Patricia was very good listened and understood my problem and was very supportive and came up with a way to solve it as I was close to throwing it out and very disappointed in how it worked. You have a wonderful and very understanding member on your team. She made the difference for me. Thank you Patricia, Sarah Bruno Rating is no my use before talking with Patricia. when the new extractor blade comes then can give use of product rating as now it has not been good and very frustrating with it leaking and the clean up and also at times can't get it to release and unscrew. Hoping the new blade makes a difference it not will return. Will refer if the new blade work properly .the benefits would be great from the organic foods used.couldn't get past post this review so click on it to send.

I purchased this a little less than 6 months ago and it was absolutely great for the first 4 months or so. Now the blade assembly is rusty and brown dust residue is left behind in the base every time it is used. We've never had it leak, and have always hand washed the blades/set out to dry. When it is operating, the sound is deafening! I would definitely not buy another and will seek to have a warranty replacement for this one!

With 900 watts of power this little blender destroys frozen berries in seconds without pause. I have had mine for over a year now and it has not broken down once. If I could make a few recommendations I would like to see these made so that the blending lid is easier to tighten and remove. If the blending lid is not correctly tightened the mix comes out the edges or the lid unscrews a bit while blending. Get the lid correctly tightened and it can be difficult to remove since it has nothing to grab hold of. If your hands are slightly wet it becomes nearly impossible to remove. I also wish they weren’t so loud. But I also know that sound suppression would add bulk.

I am on my second nutribullet (first one died days after the warrantee ended.) I never noticed before but there is so much gunk in the washers under the blade and you CANNOT clean it. I have tried a child's toothbrush, floss. IT is just impossible to get in there and it's gross. Bad design. Won't buy another.

I purchased my Bullet about a month ago and I like the 900 watts for almonds and kale for my morning shake...problem is there is no washer between the blades and cup and it constantly comes loose and starts leaking everywhere. Simple fix is to provide a washer.

I bought the NutriBullet Pro a couple of months ago and I love it!!!! My breakfasts have been so healthy and in a matter of seconds yours could be too! Just mix fruits, veggies, nuts, you name it! It is so worth it!!! I love it!!!! Easy to use and easy to clean!

I use this blender primarily for making warm/hot ‘bullet proof’ type beverages once a day in the morning. After two months of almost daily use the under side of the blade component started leaking oil. While this does not make its way into the beverage, that I can see, smell or taste, it is unfortunate and will probably need replacing in a very short time.

I have used for over two years and miss the flue and colds most people are plagued with and to really put it to the test I survived last winter working 120 hrs a week for 6 weeks straight and did not get sick once. I can only attribute that to using my nutri bullet to keep me energized and healthy. Thank you nutribullet

Do people really read these reviews? I purchased this to make shakes and blend ice for my healthy eating plan. It does a pretty good job. I like lots of ice to make very thick drinks. Sometimes it is so thick that when it blends it loosens the blade and starts to leak. That's annoying. And I find it difficult to push down and turn so it interesects with the rotor in the bottom. It does a great job in less than 30 seconds, if I'm aware of making the blade extra tight and cautious with my "push down turn action!"