Why do you not offer a recycling option for the blades? if they need replacing every 6 months this is an awful lot of plastic pollutions. As is usually only the gasket or the bearings that need replacing why throw away the whole unit!!! And why not use better quality stainless steel bearings in the first place?

I like the bullet but was so upset that they no longer give you the lid for the big cup. I make a full glass smoothie, it lasts about 3 days but have to put plastic (hate that) or waxed paper over it. If this one breaks & they do not include the lid, I won't buy it again.

So far it works great and is easy to use. However, the ring/seal came off after the 3rd use. Took me 3 days to get it back on. It will not even stay on long enough to put the blade portion on. I've been using it without but do not know if it will affect it in the long run.

First time out of the box, after a grocery purchase of $60 in veggies/fruits. I was so excited to try. My first smoothie/juice was mostly on the counter after running through the machine. After checking lid wasn't cross-threaded, etc. Water was only to max line, but veggies to top. Second smoothie, filled the base. I have seen reviews that another lid/blade assembly doesn't have holes in it. Why would there be holes at all in a product you place upside down? I should not be required to purchase another item just to make this work correctly when it's brand new.

I recently wrote a review to your company about my Nutri-Bullet , thank you for responding so quickly , i went to the customer service number that you suggested , a young man named LUIS G. gave me all the help i needed , he took me step by step to check and find what the problem was, and lo and behold he new exactly what was wrong and gave me instructions on what to do and it were perfect , my machine works like new again , and i want to thank him for his patience and kind manner, thank you from the bottom of my heart . Elba

I got this as a wedding gift and I LOVE it except the little rubber gasket fell out of the blade super easily and now it leaks like crazy. And you have to be careful because if it leaks and you don’t clean the base perfectly, the smoothie cements the activator buttons and makes it really hard to use :(

I was fortunate enough to Win the Nutribullet Pro in a Sweepstakes a few weeks after purchasing the Magic Bullet. Just out of the blue it wouldn't work after having used it a few days before,found out it was a simple fix as it just needed a little cleaning. Customer Service Rep was extremely nice and very professional! He was quick,well spoken and very customer oriented. Great Job and hats off to training great employees.

I got this as a second blender for my second residence. For the budget I had, I'm fairly pleased with how this functions. I had some difficulty with leaking and sticking, but I think I've got it solved with the help of the tech support on the phone. It handles everything I put in it, including leafy greens.

This blender is a beast. It can tackle anything you throw at it. I don't know how others have so much problems with it but I have 2 which I cycle through the blending bases every 6 months. One person commented on the weight, yes it's heavy because it's a big 900 watt motor in there. The lighter products have a smaller motor which will be lighter with less power and faster to burn out or overload if you made a lot of smoothies or stuff it with a lot of ingredients. You need to put enough water or other liquid in for the blender to mix it properly especially if you're using frozen fruits. If not the blades with have a hard time breaking and mixing it up. I've literally made over a thousand smoothies with my machine and it's still going strong. You have to be smart and be able to hear the sound of the motor to know when it's being overloaded and need to add more liquid. I have a technical background so my ears are more attuned to what to listen for. I make smoothies everyday and the blender runs less than a minute. That's how fast this beast chews everything up. Everything is put in is frozen and the motor struggles at times but I add more water and I pick it up and turn it side to side to help the ingredients move inside. I must say though, the blades do need a better design but I don't think it can be much better than it is. The bearing did go bad, I could hear the sound very increasingly louder and when you spin the blade I can hear the grinding of the bearing because it's lacking the grease. The grease had leaked out into my smoothie ( I drank it anyway). The gasket had come off a few times and got mixed into my drink but sure why. But luckily it didn't break. The tabs on my cup broke off due to wear and tear but understandable because I use it so much. I notice after awhile the coating inside the cup wears away, or the plastic in it just get so worn by the amount of product being beaten around in there that a film starts to build up that has to be scrubbed clean. In the beginning its super easy to clean the cup but I think it's the wear and tear of multiple uses that does. The gasket needs to be removed and cleaned in all the small grooves as well as inside the base where it sits. The blades needs to be scrubbed clean top and bottom although it's very difficult to get under the blade. I think I use it more than a typical user but overall I think it's well worth the money for what it is. I don't expect the blade or the cup to last extended use and would have to be changed accordingly. Same as vehicles and other mechanical products things do wear and have to be maintained this is not an exception. My 2 cents.

Well it does a good job but to start it does not get clicked easily. It is frustrating to get going but once it starts it is o k . May be mine is defective!!! Also if you want to use for dry ingredients you can not use because it is always required to put water.