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Customer reviews for Serta Ansley Escape 12.75" Medium Innerspring Mattress for
Serta Ansley Escape 12.75" Medium Innerspring Mattress
4.6 out of 5 stars
stars714 ratings645 reviews
  1. 5 stars76% (544)
  2. 4 stars17% (120)
  3. 3 stars2% (16)
  4. 2 stars1% (9)
  5. 1 star4% (25)

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Showing 81-90 of 645 reviews
Jun 21, 2023
greekmamaof2
5 out of 5 stars review

Serta - Ansley Escape mattress

[This review was collected as part of a promotion.] received my Serta - Ansley Escape mattress and love it .. couldnt wait to set it up and start using it.. easy to set up .. we have been using it now for a few weeks and absolutely love it .. it is super comfortable , cozy and supportive... i wake up every morning feeling great . no backache. my husband feels the same way..this is a great product .. i would definitely recommend it

Review from Serta
Helpful?6BA7ZWSX7U2R13577316233
Jun 21, 2023
Sunflowerjess
5 out of 5 stars review

It's a Dream

[This review was collected as part of a promotion.] I love my new matress. It is very comfortable! The top layer is super soft and foamy but it doesn't take away from the firmness . I have not worked up with back pain since I started sleeping in it. I usually move around during my sleep but mostly sleep on my stomach with no pillow. I have nothing bad to say.

Review from Serta
Helpful?6BA7ZWSX7U2R13577316233
Aug 21, 2023
Shannon Y
5 out of 5 stars review

Ansley Escape Eurotop

Seems to be the right balance of core support with comforting exterior. Purchased for teen graduating from twin to queen. Has taken us several tries to realize internal support needs to lean towards firm to maintain back health while the Eurotop provides ample conformity to the body for achieving rest mode and initiating sleep… Beyond pleased with the results of Serta’s products!

Review from Serta
Helpful?6BA7ZWSX7U2R13577316233
Oct 12, 2024
Autumn E
5 out of 5 stars review

Bed

I have slept on this bed just under a week it feels very good not too firm not too soft just right in the middle just like it claims. I would have to sleep on it for about 6 months or so to see if it holds up or if it breaks down. So far I love it and I'm getting a good night's sleep.

Review from Serta
Helpful?6BA7ZWSX7U2R13577316233
Nov 3, 2024
Marco S
5 out of 5 stars review

Ansley Escape

Saw this product in a major retailer and always felt iffy about buying a name brand product outside mattress stores. However our previous mattress was bought in that mindset and result in us having to put up with an awful mattress until no more . We said enough is enough bought our new mattress and just by laying on it did we now that our old mattress was the problem

Review from Serta
Helpful?6BA7ZWSX7U2R13577316233
Jun 15, 2023
zjtabz
5 out of 5 stars review

Love this mattress

[This review was collected as part of a promotion.] This mattress is very well made, the comfort was like none I have ever experienced. I was skeptical as it was soft but firm. The mattress has great support all over. The craftsmanship of the mattress is great, the stitching is perfect and over all comfort for a great night sleep was there. Even after the first night there was no back pain or adjusting.

Review from Serta
Helpful?6BA7ZWSX7U2R13577316233
Jun 28, 2023
Jillers J
5 out of 5 stars review

Sleeping on a (temperature controlled) CLOUD!

[This review was collected as part of a promotion.] My son has been sleeping on the same mattress for YEARS (also embarrassed to say it was OUR mattress before it was his - yikes) and needed a fresh start! We wanted something was sturdy enough to last but had the high quality touches we were looking for (pillow top, medium firm). Believe me when I say this mattress is absolute heaven. This pillow top is unbelievable. Easily comparable to an upscale hotel bed - but even better. Medium firm - so if you like a super hard bed, this one probably isn't for you - but supports your body (we've ALL napped on it!). It's plush and soft but stable (he jumps on and off of it while playing with friends and they don't even move sooo not a chance you'd feel your partner roll over in the middle of the night) and keeps him cool. With our old mattress, he would wake up in a sweaty pile of twisted sheets but has slept perfectly sound without overheating on this new guy. Additionally, our two cats also love it and have made it their new bed as well. A++!

Review from Serta
Helpful?6BA7ZWSX7U2R13577316233
Jun 13, 2023
KingEye
5 out of 5 stars review

Very comfortable!

[This review was collected as part of a promotion.] I was in search of a new mattress and this came in at the right time! I finally was able to get a good nights rest after so long. It’s a little higher than my old mattress. I would definitely recommend this brand to my friends and anyone that is looking for a new comfortable mattress!

Review from Serta
Helpful?6BA7ZWSX7U2R13577316233
Feb 2, 2025
Painful sleep
2 out of 5 stars review

Poor description and customer support

This is not a medium but a firm mattress. I called support to get more clarification as all the Serra mattresses have the same description. The girl I talked to never called me back as promised and my return time ran out. Now I have to buy mattress toppers. Wish I had kept my 25 year old mattress!

Helpful?6BA7ZWSX7U2R13577316233
Jul 27, 2025
Halima G
4 out of 5 stars review

Great sleep!

Bought this mattress for my daughter and she is sleeping well!

Review from Serta
Helpful?6BA7ZWSX7U2R13577316233