We are sorry to hear this Terri! We want to ensure that you are happy with the furniture you have in your home and would be happy to further assist you. Please contact our dedicated Customer Service Team at samsclub@abbysonliving - The Abbyson Team

Greetings! Thank you for sharing your thoughts about the Braxton Recliner by Abbyson. We value your feedback and are pleased to hear you are happy with this new addition! We hope you decide to purchase #Abbyson again in the future. Sincerely, Ashley

Greetings! Thank you for your feedback regarding the Braxton Recliner by Abbyson. We are glad to hear that you are enjoying your new recliner . This is a very versatile and stylish selection. We'd be excited to see how you've styled this recliner in your home. Feel free to post a picture and tag #Abbyson on social media. Thank you again for choosing #Abbyson! Sincerely, Ashley

We&#39;re so glad you&#39;re happy with your new recliners! This is a beautiful piece and we hope you enjoy.<br />-The Abbyson Team

Hey Janie, we are grateful for your valuable feedback. Your review plays a crucial role in our ongoing efforts to enhance our products and services to meet and exceed your expectations. Thank you for choosing Abbyson. - The Abbyson Team

We pride ourselves on quality home furnishings and stand by our products. Furniture does tend to soften over time but if we can be of any assistance please contact us at samsclub&#64;abbysonlivig.com