It works as intended. Very difficult to set up as the black inside frames that hold each shelf in place are difficult to keep steady as you place each shelf in. Came rusted on each corner of each shelf, but because its in a garage, I didn't care too much. Still a little disappointed with the rust though.

We use these shelf units to store conservation-grade boxes of historic textiles. The shelves are easy to assemble, strong and sturdy, and the casters are high quality. The units hold considerable weight (textiles can be VERY heavy) and can be moved easily by one person. We have searched extensively and found that, for both quality and price, these units are the best buy on the market ...And that's important for a non-profit institution with a tight budget. Highly recommended.

I bought several of these for my garage and house in WV. 15 years ago, they worked great I recently bought two for my garage in SC. it's a great unit with the exception that they got cheap with the plastic liner for the self on the old ones it was a nice thick plastic Liner that was durable with the liner these new shelve have your better off without one they are not cut to size and they pull off every time you get something off the shelve, I'm waiting for one to tear any day now.

Perfect fit

Bought three sets; many of the shelves have not been buffed properly (sharp edges pose imminent puncture/injury risks). I punctured my fingers of my right hand twice leading to bleeding and had to file down the sharp cutting edges. No other complaints besides the real risk of cutting and injuring oneself.

The shelving unit appears to be very high quality. I loo forward to using it. However, shipping (via Fedex--say it all) resulted in the bottom shelf being bent. Customer service was responsive! (big positive shout out to Jeremy), but the vendor shipped out the wrong color replacement shelf--chrome instead of graphite. So I ordered this on 9/5. It is now 9/26 and I still do not have a unit that I can use. The month+ turn around to resolve the issue is frankly unacceptable.

On average, 1-2 shelves in each box has a won't fit well on all 4 corners. It's because the welding connecting the shelves to the cylindrical sleeves that go around the pole is of spotty quality. The welded material sometimes jets out into where the pole should be - either preventing the shelf from going on the pole, or making one of the corners not fit evenly. In a couple cases, there was a corner with the cylinder not fully closed, making it too loose to hug the connectors. Also, please read the description / packaging carefully​: the allowed load is GREATLY reduced if wheels are used instead of the stationary feet.

We have about 40 of these racks. We just got a few more in and the notches for the plastic stoppers to fit in are so shallow the plastic guides slip right down. The old ones were manufacturered in China and these are made in Vietnam. There is no way the shelves will hold the weight they are advertised to. DO NOT BUY THESE

Quality control appears to be an issue. One of three boxes I ordered came damaged and incomplete. That box consisted of eight sections to complete the four poles. However, there were five lower sections and three upper sections included for the poles. I was able to assemble four poles, but one pole does not look like the other three poles. When the four poles were completely assembled, the fourth pole did not have a cap and I was unable to put a cap on the fourth pole. Also in that same box, the brakes on one of the wheels does not lock, just spins, regardless of how you press it. The other two boxes were complete and we were able to assemble per instructions. I am happy with two of the three shelving units I purchased. Overall, the product works and looks good. I did not return the defective unit because it was too much trouble to disassemble and repackage. I would recommend this to a friend with a caveat; check all boxes for included parts before assembling and discovering a need to return.

I have bought these for years and have always been happy. In Jan 2023 I bought 8 and a friend of mine bought 10, and there were so many problems. Several of legs were not cut square, when screwing them together would cause the leg to not be straight. Several of the threaded leg connectors were cross threaded into the legs, which caused the top pole to be way out of line. There was rust in many of the holes the legs fit in. The wire from the shelf protruded into a lot of the leg slots, causing the plastic locks to not fit into the hole, and causing uneven shelf heights at each leg. Some of the leg mounts were not properly aligned when welded to the shelf, causing the legs to bow out, making assembly harder. So that I did not have to take them all back, I used a die grinder and smoothed out the holes that the legs go into. I took all the bad parts and returned 1 box instead of 5 out of 8. That is some really poor quality control, never had problems in the past years.