We're very sorry to hear this happened and do hope that your baby's symptoms have improved. Please know that a great deal of work goes into the development and testing of all our diapers to ensure they're safe for babies, and we have careful and thorough procedures in place to ensure this. We work with parents and partner with leading professionals including pediatricians, pediatric dermatologists, and safety experts through every step of the diaper-making process, so we want to assure you that this isn’t something we expect. Still, as fellow parents, we understand that every baby is unique, and a baby’s skin can be especially delicate. There are a lot of different factors that can, unfortunately, contribute to these kinds of symptoms you have told us about, and we'd like to learn more to share this with our team and see how we can help further. When you can, please give us a call at 1-800-726-7377.

We're so sorry to hear your little one experienced leaks at night, and would like to help. Size and fit are a huge part of finding the right diaper for your baby. As you know, babies come in all different shapes and sizes so diapers fit every baby differently. Our diaper sizes are organized by weight, and since no two babies are the same shape you will notice some overlap between sizes. In most cases, your baby should be within the weight range for the size you are using. So that we can help get you back to dry nights, please give us a call at (800) 726-7377.