Good Afternoon Monica. We are sorry to hear about your child's experience while wearing the Members Mark Diaper. We'd like to see what we can do to make this up to you so if you are willing, please call us at 888-301-0332. If you still have any remaining diapers left, please hold onto them so we can obtain important lot code information and retrieve them for review. We look forward to hearing from you.

Good Morning Ree! So sorry for this experience. We'd like to learn more about the case you purchased and see what we can do to help! When you get a chance, please feel free to contact us on 888-301-0332

Hello! Thank you Nia for giving our Member's Mark Diapers a try! We are sorry to hear that you were not satisfied with your experience. Please rest assured that we only use the best ingredients. Our diapers are free from harsh chemicals and proven to be gentle on even the most sensitive skin. We would love to learn more about what happened to determine how we can help. When you get a chance, please call us at 888-301-0332 so that we may obtain important diaper information. We are happy to help!

Hi Kimmy! We are disappointed to hear that your child had this experience while wearing our product. His comfort and safety is of the utmost importance to us which is why our products are evaluated by professionals to ensure irritation is unlikely to occur. What you experienced is not what we'd hoped to hear, so we'd like to gather more details to help. Please contact us at 888-301-0332 so that we may speak with you directly in more detail and obtain product information.

Thank you Laurie for your feedback! We will definitely pass it along.

Good Afternoon. We are so sorry for your disappointment. We're really interested to learn more about that case of diapers and see how we can make it up to you. We encourage you to call us at 888-301-0332 so we can obtain important lot code information and retrieve some samples for review to make sure they are performing as intended.