Good Morning BB. We apologize for this issue. If you have a moment, we'd like to speak with you in more detail over the phone so we can do our best to help! If you still have any remaining diapers, please keep them so we can obtain important lot code information and retrieve any samples you may have for review. Our number is 888-301-0332

Good Morning Julia, so sorry for the absorbency issues!.. We value your feedback and will pass on your comments to our team, but we encourage you to call us at 888-301-0332 so we can obtain more diaper information in order to continue to make our diapers work well for your little one.

Good Morning. Danielle Thank you for sharing all your feedback regarding the softness, design and absorbency. We want our diapers to perform at their best for your child, so please call us, at your convenience so we may learn more about the absorbency issue and help. Our number is 888-301-0332