Good Morning, We are sorry to hear about your experience as you should be getting only the very best quality when using the Member’s Mark Diaper. We'd like to see what we can do to make this up to you so if you are willing, please call us at 888-301-0332. If you still have any remaining diapers left, please hold onto them so we can obtain important lot code information and retrieve them for review. We look forward to hearing from you.

Hello ! Your little one's comfort and safety is extremely important to us! We hope that your little one is ok! Please rest assured that we only use ingredients and materials that are evaluated by professionals to be gentle on the most sensitive skin. We would love to learn more about what happened and determine how we can help. If you have time, please call us at 888-301-0332 and we will be happy to address these issues. We look forward to hearing from you.

Good Morning Adam, We are sorry to hear about your experience with leakage as we want our diapers to perform their best for your child. We will pass your comments to our team, but we encourage you to call us at 888-301-0332 so we can obtain important lot code information and retrieve them for review to make sure they are performing as intended. We look forward to hearing from you.