Good Afternoon Elaine. Thank you for your feedback. We are sorry for your disappointment. We aim to delight our members and promise to refund or replace any item you find unsatisfactory until you find the best size for you. Please call our Sam’s Club Customer Service line at 1 (888) 301-0332 and we will be happy to assist.

Good Morning Vic. We are sorry to hear about your experience with leakage as we want our diapers to perform their best for your child. We will pass your comments to our team, but we encourage you to call us at 888-301-0332 so we can obtain important lot code information and retrieve them for review to make sure they are performing as intended. We look forward to hearing from you.

Good Morning, We are sorry to hear about your experience as you should be getting only the very best quality when using the Member’s Mark Diaper. We'd like to see what we can do to make this up to you so if you are willing, please call us at 888-301-0332. If you still have any remaining diapers left, please hold onto them so we can obtain important lot code information and retrieve them for review. We look forward to hearing from you.

Good Afternoon! We apologize for your dissatisfaction, so, if you have a moment, we'd like to speak with you in more detail over the phone so we can do our best to help! If you still have any remaining diapers, please keep them so we can obtain important lot code information and retrieve any samples you may have for review. Our number is 888-301-0332

Hello Fay ! Your little one's comfort and safety is extremely important to us! Please rest assured that we only use ingredients and materials that are evaluated by professionals to be gentle on the most sensitive skin. We would love to learn more about what happened and determine how we can help. If you have time, please call us at 888-301-0332 and we will be happy to address these issues. We look forward to hearing from you.

Good Morning Melisa! We are sorry to hear about your experience with leakage and odor as you should be getting only the very best quality when you choose the Member's Mark Diaper. We'd like to see what we can do to make this up to you so if you are willing, please call us at 888-301-0332. If you still have any remaining diapers left, please hold onto them so we can obtain important lot code information and retrieve them for review. We look forward to hearing from you.

Hello! Thank you for giving our Members Mark diapers! We are sorry to hear that your little one has had some leaks lately. That shouldn't be happening. If you haven't tried already, moving to the next size up often helps for some extra absorbency overnight. Still, we'd like to learn more about the case you ordered and see what we can do to help! When you get a chance, please feel free to contact us at 888-301-0332

Good Morning Kyla. We are sorry to hear about your experience with leakage as you should be getting only the very best quality when you choose the Member's Mark Diaper. We'd like to see what we can do to make this up to you so if you are willing, please call us at 888-301-0332. If you still have any remaining diapers left, please hold onto them so we can obtain important lot code information and retrieve them for review. We look forward to hearing from you.

Good Morning, We are sorry to hear about your experience.. We'd like to see what we can do to make this up to you so if you are willing, please call us at 888-301-0332. If you still have any remaining diapers left, please hold onto them so we can obtain important lot code information and retrieve them for review. We look forward to hearing from you.