Customer reviews for Member's Mark Premium Baby Diapers, Sizes Newborn

Customer reviews for Member's Mark Premium Baby Diapers, Sizes Newborn - 7 for

Member's Mark Premium Baby Diapers, Sizes Newborn - 7

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4.3 out of 5 stars

stars9,564 ratings3,845 reviews

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Jul 28, 2023

Joanne

1 out of 5 stars review

Low quality, caused contact dermatitis

These Sam's Club diapers that I've been using for about 8 months has caused contact dermatitis in my 1 year old, causing him to scratch which led to balantitis and he had to be treated with antibiotics + steroid cream (hydrocortisone 1% - do not exceed 7 days due to permanent skin changes). Very bad diapers. Never again!

Helpful?

reply from Consumer Relations

Hello Joanne ! Your little one's comfort and safety is extremely important to us! We hope that your little one is ok! Please rest assured that we only use ingredients and materials that are evaluated by professionals to be gentle on the most sensitive skin. We would love to learn more about what happened and determine how we can help. If you have time, please call us at 888-301-0332 and we will be happy to address these issues. We look forward to hearing from you.

Sep 1, 2021

Bre

1 out of 5 stars review

disappointed

We have used these diapers for 7 months but they recently changed something about the diapers and we have been fighting nasty rashes but the last straw was my baby getting a chemical burn. Customer service was great and submitted quality survey as well as a full refund for open box, but very disappointed that these no longer work for us.

Helpful?

reply from Consumer Relations

Hi Bre! Your little one's comfort and safety is extremely important to us! We hope that your little one is ok! Please rest assured that we only use ingredients and materials that are evaluated by professionals to be gentle on the most sensitive skin. Thank you for calling our customer service team. If you ever have any further questions don't hesitate to call us at 888-301-0332

Nov 25, 2022

Ashley

3 out of 5 stars review

Okay overall

For the price these were okay but we had several issues. They wet through very quickly, diapers sometimes fell apart/fell off by morning, certain pieces of the waistband came off almost every time. They weren't the worst we've ever used but won't be buying again

Helpful?

reply from Consumer Relations

Good Afternoon Ashley! First, thank you for choosing our Members Mark diapers and for sharing your dissatisfaction. We will pass on your comments to our team, but we encourage you to call us at 888-301-0332 so we can obtain more feedback in order to continue to make our diapers work well for your little one

Nov 6, 2021

2 out of 5 stars review

Rash

Normally we use Hello Bello and Pampers Pure because my daughter gets a rash from anything else, but I thought I’d try these anyway. They’re soft, but they gave her the worst diaper rash she’s ever had. I would avoid them if your baby has a sensitive bum.

Helpful?

reply from Consumer Relations

Hello! Thank you for giving our Member's Mark Diapers a try! We are sorry to hear that you were not satisfied with your experience. Please rest assured that we only use the best ingredients. Our diapers are free from harsh chemicals and proven to be gentle on even the most sensitive skin. We would love to learn more about what happened to determine how we can help. When you get a chance, please call us at 888-301-0332 so that we may obtain important diaper information. We are happy to help!

Nov 16, 2022

Nena

1 out of 5 stars review

Dissapointed Nena

Purchased these in size 4 for my 19 month old grandson that I keep weekdays. He has developed a rash since wearing these diapers. I Like the stretch across the back but within 45 minutes to an hour he looks like someone has inflated a balloon in the front of the diaper. The diapers leak which leads to having to change clothes. The diapers were a great value but I’m switching back to brands. He has never had problems with rashes and we always change his diaper as needed. So this is the only change we have made. Hope Sams will exchange for brand diaper

Helpful?

reply from Consumer Relations

Good Afternoon Nena! Your little one's comfort and safety is extremely important to us! Please rest assured that we only use ingredients and materials that are evaluated by professionals to be gentle on the most sensitive skin. We would love to learn more about what happened and determine how we can help. When you get a chance, please call us at 1-888-301-0332 We are happy to help!

Jun 16, 2022

Hannah Rose

1 out of 5 stars review

AWFUL LEAKS

Got these for my baby shower and I REALLY wanted to like these especially bc I have two in diapers and I’m getting sick of spending $45 every time I buy a box of diapers but these are simply terrible. I used them for almost a week before stopping because I’m sick of my poor son waking up from his TWO HOUR NAP in a puddle of urine. Really hoping they’ll let me return these!

Helpful?

reply from Consumer Relations

Good Afternoon Hannah Rose. We are sorry to hear about your experience with leakage as we want our diapers to perform their best for your child. We will pass your comments to our team, but we encourage you to call us at 888-301-0332 so we can obtain important lot code information and retrieve them for review to make sure they are performing as intended. We look forward to hearing from you.

Dec 31, 2023

Kaylee

2 out of 5 stars review

Chemical smell

We have been buying these diapers for some time. About two months ago we got a box with a very strong chemical smell. We were able to return it no problem and the next box was ok. We purchased another box today and the chemical smell is overwhelming. We will be returning them again and going with a different brand from here on out

Helpful?

reply from Consumer Relations

Good Morning Kaylee, Thank you for your feedback. We apologize for this experience since what you are describing does not match the quality standards we stand by. If you still have any remaining diapers left, please hold onto them so we can obtain important lot code information and retrieve them for review. If you have time, please call us at 888-301-0332 and we will be happy to address these issues. We look forward to hearing from you.

Jun 4, 2023

FrustratedParent

1 out of 5 stars review

Bring back the old formula!

We have been using these diapers for over a year and a half and they had been absolutely great. We used up the last box and bought a new box. The quality has completely changed. The scent is horrible, they are extremely stiff, and our toddler has leaked several times during regular daytime use (which hadn't been happening before). This is sad because they were the best ones we'd found to use up to this point. We hoped it was anomaly, so tried another box, but it's the same. Now we have to go hunting for a new brand that we can use that isn't scented.

Helpful?

reply from Consumer Relations

Good Morning, We are sorry to hear about your experience with hard spots and leakage as you should be getting only the very best quality when using the Member’s Mark Diaper. We'd like to see what we can do to make this up to you so if you are willing, please call us at 888-301-0332. If you still have any remaining diapers left, please hold onto them so we can obtain important lot code information and retrieve them for review. We look forward to hearing from you.

Sep 17, 2023

Lschafer89

2 out of 5 stars review

We Wanted to Like These

We've reached our limit of blowouts and have been forced to move onto Huggies (perfect record so far). We really wanted to like these diapers due to the savings over other brands, but something about the elastic or absorbent material just doesn't contain #2 for our 3-month old. Friends of ours report the same situation and are also making the switch. Dissapointing.

Helpful?

reply from Consumer Relations

We are sorry to hear about your experience with leakage as we want our diapers to perform their best for your child. We will pass your comments to our team, but we encourage you to call us at 888-301-0332 so we can obtain important lot code information and retrieve them for review to make sure they are performing as intended. We look forward to hearing from you.

Sep 19, 2021

Andrianna

1 out of 5 stars review

Bring back the old diapers

Since they recently changed the diapers they are horrible! Any small amount of pee or poop leaks out of them. I currently am using the old ones I got from my baby shower and love them so much. Unfortunately I will not be buying these anymore. Which is very unfortunate.

Helpful?

reply from Supplier Response

Good Afternoon Adrianna! Good Afternoon and thank you for sharing your feedback regarding the leakage. We know you are a busy mom and we want our diapers to perform at their best for your baby, so please call us, at your convenience so we may learn more and obtain helpful manufacturing lot code information. Our number is 888-301-0332.