We're sorry to hear you experienced this. There is nothing more important to us than then happy healthy development of all babies. All the ingredients and materials in our diapers are rigorously tested before and during the manufacturing process to ensure our products reach you in the best possible condition. It sounds like what you’re seeing may be some particles that are part of the absorbent material and lining of the diaper. The particles should be easy to remove from your baby’s skin with your normal baby wipe or a soft, dry cloth. Please be assured the diaper your baby used is safe. Please call us at 1-800 726-7377 for assistance. We're happy to help you.

We want your experience with Pampers to be a great one, so we're disappointed to hear it wasn't. We have strict quality checks in place during manufacturing, so this is not the high quality we expect. We'd love to learn more about that package and help. Please give us a call at 1-800-726-7377 so we can assist you further.