We get your frustration and would like to help in finding a solution. Please visit an authorized tire retailer for an inspection of the tires. Give us a call while you are there. We can be reached at 866-866-6605, 8am - 7pm EST (Mon-Fri) and 9am - 1pm EST (Sat).

Thanks for sharing your experience with the CrossClimate® 2 tires. We’re sorry to hear they didn’t meet your expectations. We recommend visiting your tire dealer to inspect for any underlying issues that may be causing the noise issue. If you need further assistance, please contact our Consumer Care team at 866-866-6605, 8am - 7pm EST (Mon-Fri) and 9am - 1pm EST (Sat).

Thank you for your feedback and for choosing CrossClimate 2 tires. We're glad to hear that you're satisfied with their overall performance and durability. We understand your concern about road noise and appreciate the feedback. We recommend visiting your local authorized dealer for a quick inspection. They can assess the wear pattern and ensure everything is aligned properly, which may help reduce noise. If you have any question or would like to discuss further, feel free to give us a call. We can be reached at 866-866-6605 (Mon–Fri 8 AM–7 PM EST, Sat 9 AM–1 PM EST).

Michael, thank you for sharing your experience with the CrossClimate 2 tires. We’re glad to hear you appreciated their smooth ride and excellent wet traction. The CrossClimate 2 features Piano Noise Reduction Tuning, designed to minimize tread noise through carefully engineered block sizes and angles. However, actual noise levels can vary depending on vehicle type, road surface, and tire wear. We recommend visiting your local tire dealer for an inspection. They can assess whether the hum is related to tire wear, fitment, or vehicle-specific factors. If you'd like to discuss further, please give us a call at 866-866-6605 (Mon–Fri 8 AM–7 PM EST, Sat 9 AM–1 PM EST).