Name: SWFT ZIP-S eBike - 750W Motor featuring Dual Battery, Full Suspension, 20MPH w/100 mile range
Brand: SWFT
SKU: 13729064735
Availability: OutOfStock
Rating: 3.9 (7 reviews)

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SWFT ZIP-S eBike - 750W Motor featuring Dual Battery, Full Suspension, 20MPH w/100 mile range

Your journey starts with SWFT, wherever you’re heading the Zip S will get you there in style. Includes both peddle assist and throttles. Runs up to 20 mph with 7 speeds. Includes both front and rear suspensions for shock absorption which provides an ultra-smooth ride on a range of terrains. Bike has a steel frame and 20 x 3 inch' tires. App shows speed, distance, map with turn by turn navigation, GPS by smart phone. You can also control pedal assistant level, control light, and change distance and speed unit. Rear rack is Pre-assembled 2 10-inch rails on rack 4 modes. <h3>Key Features</h3> Lights: Large circular headlight with brake light and turn signal function on rear light. Engine: Engine is 48v 750 Watt with a 48v 13 Ah*2pc battery and 54V 2A charger. Motor: 750 Watt. Battery: Dual 48V 15AH. Speed/Range: 20 MPH with 100 miles of range. Suspension: Full front and rear suspension. Gears: 7 Gear Shimano. Shipping: Optional White Glove Assembly included1 Additional: Turn signals, storage rack, and headlights. Not available for purchase or shipping to Louisiana <ol> <li>Assembly apointment email will be sent post purchase from a SWIFT email address on behalf of the merchandise supplier to coordinate assembly from National Assemblers. National Assemblers is a subcontractor of the merchandise supplier. The merchandise supplier and National Assemblers are solely responsible for the assembly services.&nbsp;</li> </ol>

Brand

<ul> <li>Your journey starts with SWFT, wherever you’re heading the Zip S will get you there in style</li> <li>App shows speed, distance, map with turn by turn navigation, GPS by smart phone</li> <li>20 MPH with +100 miles of range</li> <li>White glove assembly included1</li> <li>See specifications for more details</li> <li>Model # SWFT-ZS-BLK</li> </ul>

Specifications

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<ul>
<li>Your journey starts with SWFT, wherever you’re heading the Zip S will get you there in style</li>
<li>App shows speed, distance, map with turn by turn navigation, GPS by smart phone</li>
<li>20 MPH with +100 miles of range</li>
<li>White glove assembly included1</li>
<li>See specifications for more details</li>
<li>Model # SWFT-ZS-BLK</li></ul>

Family bought 2 of these bikes about a month ago!  They are so much fun! Takes a little getting used to, so go slow in the beginning.   We're ready to invest in another one, so everyone can ride!

Good product!

I bought two for me and my wife and they are a really good built bike and fun to ride. I’m glad we noticed them at Sam’s Club

I bought this bike this month finally got it out for a ride I'm loving it this bike is exactly what I was looking for in a Ebike

SWFT ZIP-S eBike - 750W Motor featuring Dual Batt

Starbucks coffee and Atlins Proten Drink are easy to find and a good price. Thank you

Great shopping

Ordered two Ebikes. Both were damaged when my husband opened the boxes. They were not damaged from shipping, but from a sloppy job of putting the bike together from the factory. One has the connection to shut the battery door broken, multiple deep scratches, and a crack in the area that holds the wiring, possibly from being tightened too much. The other bike has small dents and the battery housing on the right side, doesn't line up correctly and you can't charge the second battery. I called SWFT and they finally called back after leaving six messages and said to return to Sam's. Sam's returned the call on the first bike and offered a partial refund if we kept it. We have not called Sam's about the second bike. I just feel like the SWFT company is not inspecting the bike's before they are packaged. Shame on SWFT! Who wants to return these heavy bikes? Shouldn't be shipping these damaged Ebike bike's!!!

EBIKE

Purchased this in March mainly because it was supposed to come with "white glove" assembly as stated in the product description.  However, after registering the warranty and sending several emails, the only response from customer service were emails to purchase additional products.  No phone number provided on any material to contact the company - email only.  
After a full week with no response, we decided to put the bike together ourselves.  Instructions and videos were not that helpful, but we finally did it.  For now, the bike seems decent enough - gets up to speed and the battery lasts for a while.  
Hopefully there will not be any issues with the bike as customer service for this company doesn't seem to exist.
Sams Club needs to revise their product description to remove the "free assembly" information - very misleading

Complete lack of customer service

New bike, have questions, and all you EVER get from customer service is a recording.

Sent a detailed email, and got a stock reply--didn't address my issues.  I don't think anyone even read my email!  It appears that their email account is on 'auto reply."

I like the bike, but the compamy's customer support just ain't there.  I'm so upset with them that I'm contemplating returning the bike to Sam's Club.

My one star rating is solely based on their lack of support.  

If I were rating the bike alone, it would be five stars.

If customer service EVER answers the phone--I'll change my rating.

SWFT ZIP-S eBike - 750W Motor featuring Dual Battery, Full Suspension, 20MPH w/100 mile range

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