Skip the checkout line
with Scan & Go™ shopping.

Scan, pay and head to the door.
Total timesaver (and contact free).

Download on the App Store Get it on Google Play

It's so easy to use.

Open the app.

Download the Sam's Club app
for your iPhone or Android.

Shop and scan.

Scan the product barcode
or use "Find an item."

Pay, show and go.

Pay in the app and show your
digital receipt on your way out.

Fuel up even faster.

Open the Scan & Go™ feature and scan
the QR code to pump and pay.

Cheers to easier checkout.

Pay for alcohol with the Scan & Go™ feature and skip the checkout line.

Available in select clubs. Must be 21 years or older. Age verification required.*

Do it all in the Sam's Club app.

Download on the App Store Get it on Google Play

Pickup

Just shop, park in a curbside
spot and let us load your car.

Your Lists

See past purchases to
reorder your faves.

Pharmacy

Tap to refill and transfer
prescriptions and more.

Membership

No wallet, no problem with
your digital card.

Frequently Asked Questions

Updated 01/19/2021

What is Scan & Go™ checkout?

The Scan & Go feature lets you shop, scan and skip the checkout line. To use Scan & Go checkout, download the Sam's Club app and tap on the "Scan & Go" tab.

You can also use the Scan & Go feature for touch-free payments at Sam's Club fuel stations.

How do I use the Scan & Go feature?
  • Download the Sam's Club app on your iPhone or Android.
  • Tap the Scan & Go icon.
  • Enter the email address associated with your membership and the password of your SamsClub.com account.
  • When you're in the club, scan items as you add them to your cart.
  • When you're done shopping, pay in the app with your preferred method.
  • Show the QR code (verification of your purchase) on your way out.
How do I use Scan & Go payment at the fuel station?
  • Download the Sam's Club app on your iPhone or Android.
  • Tap the Scan & Go icon.
  • Scan the QR code at the Sam's Club fuel station pump.
  • Select your method of payment in the app.
  • Begin fueling.
  • Receive a receipt in your email.
What does Scan & Go checkout cost?

Scan & Go shopping is a free membership service for all active Club and Plus members.

How do I add items?

It's easy! Just scan the item barcode (parallel lines with numbers at the bottom), usually on the back of the packaging. If for any reason the barcode doesn't scan, you can select the item from the quick lookup list or enter the UPC number of the item.

Can I use Scan & Go checkout to buy alcohol?

Yes, in select clubs. You must be 21 years or older. Age verification will be required at the exit when you show your QR code to the associate.

What products can be scanned with the Scan & Go feature?

Most items in the club can be scanned. The exceptions are high-value electronics, tobacco and alcohol in certain states. There's also a $750 Scan & Go order limit. You can also use Scan & Go touch-free payments at the pump at Sam's Club fuel stations.

Do I have to register and log into the app before I use Scan & Go checkout?

While it's not required, registering an account with Sam's Club does help you access your membership details. You can simply enter your membership number and postal code.

Only active members can use Scan & Go checkout.

I tapped the "Scan & Go" tab in the app but don't see the scanner icon.

This can happen if you haven't granted the Sam's Club app access to your location. The app needs to detect that you're in the club to use Scan & Go checkout. Please check your phone settings to make sure that the Sam's Club app has access to your location

Is there a minimum and maximum amount for Scan & Go checkout?

There's no minimum order amount. There is a $750 maximum order amount on Scan & Go purchases.

How do I mark items as tax exempt?

If your business has filed for tax exemptions with Sam's Club, you can mark items as tax exempt by tapping the tax exempt toggle under each item as you scan it.

I finished scanning and am ready to pay, but the app says I need to go to the register. Why is this?

For your security, you may be asked to physically present your credit or debit card to an associate or at the self-checkout register to complete your purchase. You can scan the membership barcode and the order barcode to transfer your cart contents instantly to the register to complete payment. Just use a physical credit card to pay and you're ready to go.

How do I add items after I've checked out in the Scan & Go feature?

Currently, Scan & Go shopping doesn't allow you to add items once you've paid in app. If you forgot something, see the associate at the exit so they can scan your QR code and review your purchase. Then you can use Scan & Go shopping again for new items.

Can I use Cash Rewards to pay for Scan & Go purchases?

Yes, you can use your available Cash Rewards for any Scan & Go purchase.

Can I use EBT to pay for my Scan & Go purchase?

Currently, EBT payments are not supported.

What is the QR code that I see after I slide to pay?

The QR code is verification of your complete Scan & Go purchase and will be scanned at the exit by an associate. If your QR code is red, the associate will also need to verify your age because you've purchased alcohol.

How do I look up my digital receipt?

In the Sam's Club app, tap on the Scan & Go tab, look for the paper icon on the top left of your screen. This will take you to the receipts section of the app where you can look up purchases by date.

How do I return a Scan & Go purchase?

If you need to return an item, you can show the associate your digital receipt in the Scan & Go tab to get started.

I have a question. How do I get help?

On the top right of the Sam's Club app, you'll find a question mark button for any questions on how to use Scan & Go shopping. If you still have questions, please give us a call at 1-888-746-7726.

* Membership not required to purchase adult beverages. Availability of adult beverages and brands varies by club. Quantities may be limited.

Member must be at least 21 years of age to purchase alcohol. Please drink responsibly. Sam's West, Inc. Bentonville, AR 72716.