Cell Phones

Ensure peace of mind with phone insurance from Sam’s Club. Explore exclusive coverage for your smartphone, including protection against accidental damage and malfunctions. With an Allstate 2-Year Protection Plan, you benefit from global coverage, quick repair or replacements, and financial protection. Safeguard your smartphone with cell phone insurance today.

Frequently Asked Questions: Phone Insurance

What are the benefits of phone insurance?

Cell phone insurance plans provide a range of benefits, depending on the specific coverage and outlined terms. As a Sam’s Club member, you can already save on mobile phones with AT&T, making insurance plans a great way to protect your new smartphone and save on other products, such as cell phone accessories. Through the service plans available at Sam’s Club, you can stay protected against any accidental damage as well as malfunctions or mechanical failures that occur outside of your manufacturer’s warranty period.

Phone insurance is particularly beneficial for members with expensive smartphones because it acts as a safety net against drops or spills. Sam’s Club cell phone insurance plans encompass global coverage, ensuring that your devices are protected internationally with quick replacements or repairs. This coverage includes both Apple iPhone insurance and Samsung devices, extending beyond traditional contract phones to accommodate members with no-contract phones or an unlocked phone.

What does phone insurance cover and are accidental damages included?

Sam’s Club offers Allstate 2-Year Smartphone Protection Plans with comprehensive coverage for life’s unexpected accidents, including drops and spills, plus any mechanical damage and battery failures. It’s important to remember that deductible fees will vary based on your smartphone model and the specific details of your chosen insurance plan.

While accidental damages are covered, be aware that intentional damage, loss, and theft are not covered through this protection plan.

How do I file a claim for phone insurance?

Sam’s Club provides members with the convenience of Allstate Protection Plans, covering popular brands such as Samsung and iPhone insurance. Members can open a claim online or call Allstate toll-free at 1-877-927-7268 to get assistance.

Allstate will troubleshoot the reported issue and may ask you to submit necessary documentation or pictures of your damaged smartphone. If the problem cannot be resolved remotely, Allstate will facilitate the servicing of your phone. This may require mailing the smartphone to a designated location or visiting an authorized on-site repair center.

It is recommended to backup all your data before receiving service, since this may result in data deletion. If your smartphone is non-repairable, Allstate will replace the device or offer you financial compensation according to the terms of your insurance plan.

Is there a deductible for phone insurance claims?

Depending on the type of protection plan you choose, there may be a deductible for phone insurance claims. Sam’s Club provides a variety of smartphone insurance plans, accommodating devices with a value of up to $999.99.

The deductible fees are contingent to your chosen plan with a range from $0 - $49.99. The exact deductible for your phone insurance claims can be found in Sam’s Club product details section of your specific plan.