Serta iComfort Hybrid HB500Q Super Pillow Top SmartSupport Queen Mattress 

by Serta | Item  #: 245234 |
Serta iComfort Hybrid HB500Q Super Pillow Top SmartSupport Queen Mattress
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$400 in Sam’s Club Gift Cards with purchase1

Includes White Glove Delivery+

  • $ 2,799 00
Non-member price: $3078.90  Join now!
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Delivery estimates, taxes, and fees are based on ZIP Code. Club Pickup orders are based on your club’s current price and item availability on the day of payment.

About this item

  • The look and feel of a pillowtop mattress plus individualized support
  • Combines memory foam with support core and coil system
  • White Glove Delivery+ includes set-up and mattress haul-away




The Serta® iComfort® SmartSupport™ Hybrid mattress provides the ultimate in cradling comfort. It combines the exclusive EverFeel® Triple Action™ Gel Memory Foam with the SmartSupport™ Memory Coil System, with the unique feel and response of memory foam. Get the individualized support you needs from Serta's Duet® Elite Individually Wrapped Coil Support System, featuring strategically placed coils to balance comfort and support across the mattress, while the BestEdge® Foam Encasement ensures an edge-to-edge sleeping surface.


Home Delivery, Set-up and Mattress Haul-away Serta’s White Glove Delivery+ service* includes in-home delivery, up to two flights of stairs. The delivery agent will remove the mattress from packaging and set-up basic bed frames (if no tools are required). The Member may ask the delivery agent to move a used mattress to another room at the location or haul-away the old mattress from the premises. Estimated delivery time is 10 to 12 business days for standard zones; remote zones may take longer. The delivery agent will call the Member to set up an appointment.



Serta iComfort Hybrid CollectionA balance of plushness and support, the Serta iComfort Hybrid Mattress features EverFeel® Triple Effects™ Gel Memory Foam to reduce pressure points. This special memory foam incorporates millions of gel beads that respond to your body’s individual needs, while EverTemp™ Technology helps to keep the mattress at the ideal sleeping temperature. To ensure proper body alignment, the Duet® Coil Innerspring incorporates strategically placed, individually wrapped coils. BestEdge® Foam Encasement extends the sleeping surface, giving you more room to stretch.


Compatible with Serta Adjustable Foundations Whether you like to watch television, read or just relax in bed after a long day, Serta's adjustable foundations (sold separately) customize your mattress. Choose from the Custom II Foundation that raises the head of the foundation up to 90 degrees for comfort and support, the Motion Essentials II Foundation that features Smooth Power™ Lifting System for head and foot lifting functionality, and the Motion Select Foundation that offers ultra-quiet massage, programmable head and foot positions, plus adjustable leg lift. All Serta Adjustable Foundations.

Mattress Buying Guide Looking for the perfect mattress for your needs? Click to view our Mattress Buying Guide.

Need Help? Ask our dedicated Sam’s Club members-only Serta hotline, staffed especially for you by Serta Mattress Specialists: 1-888-240-1945

*Delivery is available only in the continental United States. Delivery is not available in Alaska, Hawaii, Puerto Rico and other U.S. territories or for APO or FPO addresses. Additional service fees will apply for the following: Exchange of products after initial purchase, if delivery is attempted and Member is not home or does not answer, set up requires moving the mattress more than two flights of stairs or member refuses to accept the mattress purchase at the door. Please note: If any damages to the mattress or mattress set have occurred during delivery, Member must report this within 15 days of actual date of delivery. Please inspect mattress completely for damages before bed is set up.


Serta iComfort Hybrid HB500Q Cushion Firm Mattress


Comfort Layers: EverFeel Triple Effects Gel Memory Foam, Cool Action Gel Memory Foam, PillowSoft Foam

Comfort Scale

3-4 (Scale based on 1 being the most firm and 5 being the softest.)


Duet® Edge Individually Wrapped Coil Support System with Best Edge® Foam Encasement

One-sided – No Flip Design.


Not Applicable – Mattress Only


Fireblocker – exceeds federal and state flammability standards




iComfort Hybrid HB500Q Cusion Firm Twin

iComfort Hybrid HB500Q Cusion Firm Twin XL

iComfort Hybrid HB500Q Cusion Firm Full

iComfort Hybrid HB500Q Cusion Firm Queen

iComfort Hybrid HB500Q Cusion Firm King

iComfort Hybrid HB500Q Cusion Firm Cal-King

Coil Count







Approximate Mattress Size




60”W x 79.5”L

76”W x 79.5”L

72”W x 83.5”L

Mattress Height







Mattress Weight




88 lbs.

112 lbs.

112 lbs.

Enjoy the Comfort of a Top-Rated Mattress

Serta is America's #1 Mattress Manufacturer2 and has received both Consumer Digest Best Buy3 and Women’s Choice Award4 designations. According to a 2015 GK Buyer Satisfaction Study, 97% of iComfort mattress owners are satisfied with their mattress, quality of sleep and would recommend iComfort® to a friend.

Customize Your Mattress for the Ideal Sleeping Experience

All iComfort mattresses are compatible with a Serta adjustable foundation. Whether you like to watch television, read or just relax after a long day, Serta's adjustable foundations allow you to adjust the head and foot of the mattress to find that perfect level of comfort and support. Learn more

1With this purchase you will receive a $300 Sam’s Club® Gift Card for use on future purchases, plus receive a Sam's Club® Gift of Membership Card ($100 Value). Note: You will receive your card(s) by mail within 4-6 weeks after delivery of your mattress purchase. (If the mattress is returned for a refund or the order is cancelled after receipt of card(s), the gift card amount(s) will be subtracted from the amount credited to cover the cost of the card(s). These offers are solely provided by Serta and are not the responsibility of Sam's Club®.

2The Best Buy Seal and other licensed materials are registered certification marks and trademarks of Consumers Digest Communications, LLC, used under license. For award information, visit

3The Woman's Choice does not in any way endorse any business, brand, product and/or service, but instead reports the collective opinion and judgment of female customers. Visit to learn more.

4Source: GK Buyer Satisfaction Study, 2015

Platinum Home Delivery Service

Our free Platinum Home Delivery Service includes delivery, set-up and removal or haul-away of your old mattress.

  • Delivery is Available only in the Continental U.S. Delivery is not available in Alaska, Hawaii, Puerto Rico, APO or FPO addresses and other US Territories.
    • Delivery service will call to set up appointment
    • Estimated delivery is 10-12 business days (standard zones); remote zones may take longer
    • Upon arrival at Member's home, delivery service will remove bedding from packaging; please inspect bed completely for damages before bed is set up
    • Delivery team will set up basic bed frames and attach headboards/footboards (if no tools are required) at Member's desired location.
    • Used bedding will be moved to another location within the premises or removed/hauled away by delivery agent, upon Member's request
  • Additional service fees will apply for the following:
    • Exchange of products after initial purchase
    • If delivery is attempted and Member is not home/no answer
    • More than 2 flights of stairs
    • Member refuses mattress set at the door due to non-driver reasons
    • Any damages to mattress set during delivery must be reported by Member within 15 days of actual delivery

Assembled Country


Assembled Size

Mattress size: 60" W x 79.5" L

Mattress height: 15.5”

Mattress weight: 88 lbs.

Component Country

USA And Imported



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Warranty Information

10 year limited warranty

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