Printed on premium card stock to ensure the most vibrant colors possible
After you have placed your order online with samsclub.com, T3 Sign Design will contact you within 24-48 business hours to discuss file set-up, custom work and finishing.
To expedite this process, please follow the file set-up and file transfer instructions below and forward your files, along with e-mail address and phone number, to firstname.lastname@example.org.
File Transmission Information and Acceptable Files:
T3 Sign Design accepts both PC and Mac based files. Should your files be too large to send through regular e-mail, please follow the "File Upload" directions listed below. Please name your files using your Sam's Club Purchase Order number, for example 08555_A.jpg, 08555_B.jpg, etc.
Once your artwork has been submitted, we will follow up with a digital proof. Once the proof is approved, your order cannot be cancelled. Orders typically ship via UPS Ground with 5-7 business days after proof approval.
When your files are too large to send through e-mail, please utilize our FTP site.
Go to: ftp.tttradingnj.com.
A pop up box will open.
Type in user name: clientftp
Type in password: tttftp111
You will then drag and drop your files to the folder called "DROP OFF". To view the folders you must go to the top of the Internet Explorer page and click Page, then click Open FTP Site in Windows Explorer (a new box will open).
Alternatively, you can go to your START MENU (typically in the bottom left hand corner) and then click RUN. Type in ftp.tttradingnj.com then the user name and password above. This avoids having to reset your IE page and won't interfere with pop-up blockers.
You may also use a free service at www.yousendit.com that allows you to e-mail very large files (one at a time)
Note: There is no need to zip or stuff files using the above methods.
We accept native design files created in Adobe CS and above (Photoshop, Illustrator, InDesign). We CANNOT accept files created using the Microsoft Office Suite Word, Publisher, Powerpoint, etc.
For questions about this product please call 1-877-625-1283, Monday through Friday, 8:00 a.m. - 6:00 p.m. EST or e-mail email@example.com.