I replaced a 10 year old programmable Mr Coffee machine that I loved, which is why I wanted to stick with a new Mr Coffee. I read reviews on this new unit and saw very mixed reviews, but decided to give it a try. I am somewhat disappointed.
* My first complaint is the length of the cord is only 18". It is barely enough room for me to pull out to edge of counter to fill. The instructions suggest extension cord if needed, but I don't want a 3 or 4-foot extension cord curled up on my counter either. The cord on my old Mr Coffee was 30 inches which was perfect, why cut down to 18"?
* The clock is not lit. My old Mr Coffee had a back light on the clock so I could see it in dimly light kitchen. Even with all the kitchen lights on, it is hard to see the grey LCD display.
* The handle on the carafe is not very stable, it shifts every time I pick up the carafe and I am afraid it is going to fall off.
* The overflow holes on the back are right at that 12 cup line, no room for the slightest variation. Even when using the carafe to fill exactly 12 cups, dumping the water in the holding tank it sloshes around and ends up splashing out of the overflow holes as it fills. I usually use the sprayer from the sink instead of the carafe to fill the holding tank, that creates a lot of waves from the pressure of the water and I have to stop at 8 cups because of the water sloshing around and leaking out of the overflow holes. There should be a little room for variance as in my old Mr Coffee which also had a 12 cup tank, but I never had water leaking out of the overflow holes. Upon looking at my old one, I realized that the overflow holes had room for slight variance and didn't start leaking unless you got closer to 14 cups.
* The overwhelming smell of plastic took a while to get rid of. I saw someone in another review complained about their coffee tasting like electric parts, I think they were tasting the plastic resin. I washed all the plastic parts and ran water thru a brew cycle as directed in the directions and it still smelled horrible of plastic. So I ran a second brew thru and it still smelled. I went ahead and brewed a pot of coffee and it tasted like plastic. So I ran vinegar and water thru the clean cycle, then two brew cycles of water. The next morning my coffee tasted better, but still a bit of that plastic smell. After another 2 or 3 days of brewing coffee, the taste has pretty much gone away.
Overall I am disappointed because the quality doesn't seem to be the same as my old Mr Coffee unit.