We are so sorry you had this experience, Megan. Thank you for sharing this information, and we hope you are feeling better. Please know safety is our top priority, and all our products are thoroughly evaluated to be safe when used as directed. We understand how upsetting something like this can be. Because we want to ensure your comments get the attention they deserve, please call us at (800) 725-3296 when you have a moment.

We're sorry you don't like the New Original Scent. When we design our products, we do extensive research and consumer testing to create features we think you will love. We know that preferences can vary from person to person, though, so we really appreciate your taking the time to reach out. We always take consumer feedback into account when making changes or designing future products, so we'll be sure to share your comments on this with the rest of our team. So we can learn more about your experience, please call us at (800) 725-3296 Monday through Friday, from 9 AM to 6 PM EST.