We expect our dish soap to give your dishes a great clean, Deb, so we're disappointed to hear this wasn't the case with your recent bottle. We take your feedback seriously, and we'd like the chance to learn more so we can make a full report to our Quality team and further help. Please call us at (800) 725-3296 when you have a moment!

This certainly isn’t the experience we want you to have, Cindy, so we’re disappointed to hear this! We’d like to gather some information from your bottle and help, so please give us a call at (800) 725-3296.

We're sorry that this has been your experience, and we hope that you're doing well. We can assure you that our Dawn Platinum Fresh Rain has been thoroughly evaluated to be safe when used as directed. As well, a lot of thought does go into creating features that we think you'll like. We'd like to mention that while our Dawn Platinum Refreshing Rain was renamed to Dawn Platinum Fresh Rain earlier this year, there were no changes to the scent. This was a name change only. We'll be sure to share your comments with our team, and we do recommend that you discontinue use of this particular product if this has been your experience. For a lighter scent, we suggest checking out our Dawn Free & Clear. We also offer our Dawn Free & Clear Fragrance-Free. So that we can learn more and gather some details for our Safety Team, please give us a call at (800) 725-3296 when you have a moment.

We're sorry to learn you feel the Refreshing Rain Scent of your Dawn Platinum Dish Soap is too strong, Andre. Please know, a lot of research and testing goes into the fragrances we use, in an effort to please as many as possible. That being said, we do have other varieties you may prefer. If you're looking for a lighter scent, we encourage you to keep an eye out for Dawn Free & Clear, scented with Lemon Essence. The soap is dye-free, so it's clear. The fragrance is a light lemon, so your nose shouldn't be bothered by it. If you'd like to learn more about this product, we're phone-side Mondays through Fridays, from 9 AM to 6 PM, EST. Our number is 1 (800) 725-3296.