We're so sorry to learn you're not happy with your bottle of Dawn Platinum Dish Soap with Refreshing Rain scent. Because safety is our top priority, we thoroughly check that all ingredients we use are safe, both on their own and as part of the combined formula, through years of safety testing and collaborations with global safety agencies. We're confident, when used as directed, our products are safe for virtually all to use. That being said, because your safety is so important to us, and you've noted your experience as you have, we encourage you to put the remaining Dawn Platinum with Refreshing Rain Scent in a spot where it won't be used or lost in case we ask you to return the bottle to us. Then, give us a call any Monday through Friday, from 9 AM to 6 PM, EST. Our number is 1 (800) 725-3296.

We thank you for sharing your feedback on our recent change to Dawn Ultra Original. We know this is the first change in over 10 years, and that scent preference can be very personal. We're sorry to hear you are not a fan of the new scent. Please rest assured that we value your feedback greatly, and we will relay it to our Research and Development team. We'd recommend giving our Dawn E-Z Squeeze Free & Clear Fragrance-Free a try, as it has all of the cleaning power of Dawn with no added scent. We'd love to hear more about your experience and help you locate this version of Dawn. Please give us a call at (800) 725-3296 Monday-Friday 9 AM - 6 PM EST.