We're truly sorry to learn you're not enjoying your recent Dawn purchase, Cali. Our Safety Team assures us that, when used as directed, you should be able to comfortably use this dish soap. However, you may have a particular sensitivity, leading to what you've described. We do apologize for any inconvenience and disappointment. We want to help you with this as best we can. Please stop using this bottle, and put it in a safe spot in case we ask you to return it to us. We ask you to call us any Monday through Friday, from 9 AM to 6 PM, EST, to share more with us about this purchase. We'd also like to tell you more about our newest dish soap, Dawn Free & Clear, Fragrance Free, which may become a new favorite for you. Our number is 1 (800) 725-3296.

We can't thank you enough for being part of our Dawn family, and assure you that we're letting our team know your comments about the scent. We have a variety of fragrance options, so when you have a little time, please reach out to us at (800) 725-3296, and we'll find one that's right for you.

We are sorry you are not enjoying this scent anymore, Amy. We did have a formula upgrade with a slight increase in perfume, but we wouldn't expect this to result from it. You can be assured we are sharing your feedback with the rest of our Team. We would be happy to speak with you about any other questions or suggestions; please call us at (800) 725-3296 Monday through Friday, from 9 AM to 6 PM EST.

Thank you for sharing your experience with your recently purchased bottle of Dawn dish soap.. Please be assured that we thoroughly test all of our ingredients for safety before we use them in a product, so what you’re sharing with us isn’t what we expect. Safety is our top priority and based on what you shared we do recommend discontinuing use of this Dawn. Please, put the remaining product in a safe spot, in case we need you to return it to us. Then, give us a call for further assistance, so we can check in on you, and make a complete report to our Safety Team. Please hang on to the product and give us a call at (800) 725-3296 Monday-Friday 9 AM - 6 PM EST.

Please know, we always expect you'll be 100% happy with your bottle of Dawn Platinum Liquid Dish Soap, with Refreshing Rain Scent. We work very hard to make sure every bottle meets our high performance standards, so that you'll get the results we expect. If you need further assistance with this, please let us know by calling 1 (800) 725-3296 any Monday through Friday, from 9 AM to 6 PM, EST. It's our pleasure to help you with this, call today.

Thanks for your feedback! We're sorry to learn the scent of Dawn Platinum Refreshing Rain Liquid was so unpleasant for you. Please be assured that we do rigorous quality checks on our products, and we always try to create scents our consumers will love. Your feedback is very important, and we'll be sure to share it with our Quality Assurance Team. You might want to try Dawn Platinum in our Lemon Burst or Green Papaya scents: http://spr.ly/6424M9WpM. If you have any questions or want further help, feel free to call us at (800) 725-3296.

Thank you for reaching out about the recent scent changes to our Dawn Ultra Original. This is the first scent change for Dawn Original in over 10 years, and we're very sorry for your disappointment. The fragrance change of Dawn Ultra Original was implemented after receiving positive feedback during extensive testing with consumers. Please be assured that we value your feedback greatly and we're sharing it with the rest of our Dawn Team. Consumer feedback is vital in helping us improve our products and ensuring that we deliver the best possible experience to our consumers; it’s also instrumental in guiding the Dawn Team as they continue to work on future innovations. If you're a fan of unscented products, we think you might love our Dawn E-Z Squeeze Free & Clear Fragrance-Free Dishwashing Soap. Thank you again for taking the time to share your feedback with us, and please feel free to give us a call at (800) 725-3296 for more help.

We appreciate you taking the time to share your thoughts. We value your feedback, and we've relayed it to our Research and Development (R&D) team. Your input is vital in helping us improve our products and ensure that we deliver the best possible experience to our customers. In case this helps, we do offer an unscented Dawn, which you can learn more about here: https://dawn-dish.com/en-us/products/dawn-free-clear-ez-squeeze-dish-soap-unscented/