Thank you for being a part of our Dawn Family for so many years, and we hope you're feeling much better. Our team is committed to ensuring our Dawn products are safe for use by performing rigorous safety tests, and extensive research. We understand that everyone has varying scent sensitivity, and appreciate you bringing this to our attention. If you're getting headaches from the new scent of our Dawn Original, we recommend discontinuing use. We also recommend giving our Dawn EZ-Squeeze Free & Clean Unscented a try as there are no fragrances added. We want to learn more about your experience, and ask that you give us a call at (800) 725-3296, any time from 9:00AM-6:00PM EST.

Dawn Platinum should leave your dishes sparkling with ease, with the many quality checks we have in place, and we're sorry to hear this. We'd like to get more information to help, as well as share this with our Quality Team, so when you have a chance please get in touch with us at (800) 725-3296.

We're so sorry to learn you're not happy with your bottle of Dawn Platinum Dish Soap with Refreshing Rain scent. Because safety is our top priority, we thoroughly check that all ingredients we use are safe, both on their own and as part of the combined formula, through years of safety testing and collaborations with global safety agencies. We're confident, when used as directed, our products are safe for virtually all to use. That being said, because your safety is so important to us, and you've noted your experience as you have, we encourage you to put the remaining Dawn Platinum with Refreshing Rain Scent in a spot where it won't be used or lost in case we ask you to return the bottle to us. Then, give us a call any Monday through Friday, from 9 AM to 6 PM, EST. Our number is 1 (800) 725-3296.