Thank you for sharing you're a fan of the original fragrance of Dawn Ultra. We're sorry to learn Dawn Platinum with Refreshing Rain doesn't have the scent you enjoy. We always want you to be satisfied, and we're sorry to learn you're not. When we design our products, we do extensive research and consumer testing to create features that we think you will love. We know that preferences can vary from person to person, though, so we really appreciate your taking the time to reach out. We always take consumer feedback into account when making changes or designing future products, so we'll be sure to share your comments on this with the rest of our team. If you'd like further assistance with this purchase, we hope you'll reach out to us via phone any Monday through Friday, from 9 AM to 6 PM, EST. Our number is 1 (800) 725-3296.

We're sorry a loyal Dawn fan like you had this experience, and we hope you're feeling better. Safety is at the heart of all we do, and we can assure you that all our products are thoroughly evaluated to be safe when used as directed. As well, a lot of thought goes into creating features that we think you'll enjoy. However, we do understand that preferences can vary, and we'll be passing this feedback along. We'd also like to gather some more details for our Safety Team. When you have a moment, please give us a call at (800) 725-3296.

We can't thank you enough for being part of our Dawn family, and assure you that we're letting our team know your comments about the scent. We have a variety of fragrance options, so when you have a little time, please reach out to us at (800) 725-3296, and we'll find one that's right for you.

We're very sorry to learn of your experience with Dawn Platinum Refreshing Rain Dishwashing Liquid. Please know, your safety is our top priority, and all our products are thoroughly evaluated to be safe when used as directed. We hope your headache has subsided and we recommend discontinuing use of this dish soap to avoid any further reactions. All this being said, we're not sure what new scent you're referring to since the formula of Dawn Platinum Refreshing Rain hasn’t changed since June, 2022. We did however update the name of the scent, dropping the “re”, so it’s now just “Dawn Platinum Fresh Rain”. In regard to the scent lingering, we wouldn't expect this to be your experience either, however, if the soap isn't completely rinsed off, or if the dishes have become porous, it is possible. If certain items always pick up a flavor, they're probably worn to the point of being porous and should be washed by hand. It might help to know that cast iron and plastic items can absorb flavors. To remove the scent/taste, please soak the dishes in hot water with some distilled white vinegar added. We'd love to hear more about your experience in order to make a complete report to our Safety Team, and to help you further. Please hang on to the product and give us a call at (800) 725-3296 Monday-Friday 9 AM - 6 PM EST.

We're so sorry to learn of this, and would love a chance to regain your trust and loyalty! Kindly give us a call at (800) 725-3296.

Thank you for sharing your experience with your recently purchased bottle of Dawn dish soap.. Please be assured that we thoroughly test all of our ingredients for safety before we use them in a product, so what you’re sharing with us isn’t what we expect. Safety is our top priority and based on what you shared we do recommend discontinuing use of this Dawn. Please, put the remaining product in a safe spot, in case we need you to return it to us. Then, give us a call for further assistance, so we can check in on you, and make a complete report to our Safety Team. Please hang on to the product and give us a call at (800) 725-3296 Monday-Friday 9 AM - 6 PM EST.

Our Quality Team works hard to ensure you receive the very best hand dishwashing product, so we're sorry you didn't have this experience. Please give us a call though at (800) 725-3296, and we'll be happy to help!

We’re sorry to hear this, since we always want you to be able to enjoy using our products. We can assure you that all of our products have been thoroughly evaluated to be safe when used as directed. We do heavily rely on feedback such as this, and we’ll be passing your comments along to the rest of our team. We wouldn't expect Dawn to leave any sort of taste behind. However, if the soap isn't completely rinsed off, or if the dishes have become porous, it could be possible. It may be helpful to know that if certain items always pick up a flavor, they're probably worn to the point of being porous. We’d like to learn more about your experience, so please give us a call at (800) 725-3296 when you have a moment.