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Customer reviews for Dawn Platinum Dishwashing Liquid Dish Soap, Refreshing Rain 90 fl. oz. for
Dawn Platinum Dishwashing Liquid Dish Soap, Refreshing Rain 90 fl. oz.
4.8 out of 5 stars
stars
28.4K ratings8,343 reviews
  1. 5 stars89% (25.4K)
  2. 4 stars6% (1,636)
  3. 3 stars1% (385)
  4. 2 stars1% (178)
  5. 1 star3% (850)

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Showing 6,731-6,740 of 8,343 reviews
Aug 20, 2024
Marieandme
1 out of 5 stars review

Please go back!

I’m not a fan of the scent change in your Dawn dish soap. Don’t recommend your “no scent” soap to me, I like a scented dish soap, just not what you changed to, too perfumey! I guess I’ll try another brand, been using Dawn for years!

Review from dawn-dish.com
Helpful?4IQJXCERQA773700063962
reply from Customer Care

We're sorry you aren't happy with the recent change in Original Scent. We acknowledge that this is the first scent change for Dawn Original in over ten years, and we apologize for any inconvenience or dissatisfaction this may have caused. The fragrance change of Dawn Ultra Original was implemented after receiving positive feedback during extensive testing with consumers. At this time, we do not have plans to reintroduce the old Dawn scent. Please rest assured that we value your feedback greatly and have already relayed it to our Research and Development team. We'd be happy to help you find a different scent from our many options that still have all of Dawn's cleaning power you know and love. We'd love to hear more about your experience so we can make a complete report to our team and help you further. Please hang on to the product and call us at (800) 725-3296 Monday-Friday, 9 AM - 6 PM EST.

Apr 29, 2024
ByeBye Dawn
1 out of 5 stars review

It stinks!

I'd give it 0 stars if possible. Dawn has been my go to detergent for years but this new "clean scent" is horrible. It's an instant headache. The stench lingers for hours. I can't use it. Why did PG think they had to fix something that wasn't broke?

Review from dawn-dish.com
Helpful?4IQJXCERQA773700063962
reply from Customer Care

We're sorry to learn your recently purchased bottle of Dawn Platinum Dishwashing Liquid, with Fresh Rain Scent, didn't meet your expectations. However, we're thinking you may be referring to our Dawn Ultra with Original scent, as its updated fragrance is advertised as a "clean" scent. Fresh Rain hasn't changed its fragrance since 2022. Recently, the name did change from "Refreshing Rain" to "Fresh Rain", but that's it. That being said, you've mentioned that the scent isn't comfortable for you, and your safety is our top priority. Although our Safety Team works very hard to only create products that you can safely use, it's possible you have a particular sensitivity, and we ask you to stop using this bottle. Give us a call for more help with this. We have other products we can suggest for you, that'll deliver the performance you're missing and the results you expect. Give us a call any Monday to Friday, from 9 AM to 6 PM, EST. Our number is 1 (800) 725-3296.

Apr 4, 2023
Kennedy234
1 out of 5 stars review

Horrible scent

I switched to original Dawn years ago when Palmolive changed their scent. I recently bought a new bottle and the new scent is awful! It smells like perfume from the 80’s. When this bottle is gone I will be shopping for a new brand.

Review from dawn-dish.com
Helpful?4IQJXCERQA773700063962
reply from Dawn Team

We're sorry to hear you don't enjoy the upgraded scent, Kennedy, and assure you that we're letting our team know your feedback. We have a variety of scent options, so when you have time please reach out to us at (800) 725-3296, and we'll find one that's right for you.

Oct 6, 2022
GinaD
1 out of 5 stars review

New scent is terrible

I’ve used the Dawn Platinum for a long time but I’m afraid with the new scent change that I’ll be looking for a different dish soap. It’s overpowering and not good.

Review from dawn-dish.com
Helpful?4IQJXCERQA773700063962
reply from The Dawn Team

We're sad to learn you're not enjoying the slight fragrance increase we introduced to Dawn Platinum in February 2022, Gina. Your happiness and satisfaction is important to us, as is your comfort and safety. We hope you'll give us a call and share more with us about the experience you had with your recent purchase. We're at our phones Mondays through Fridays, form 9 AM to 6 PM, EST; dial 1 (800) 725-3296, it's our pleasure to assist you as best we can.

Jan 20, 2021
Bebes
3 out of 5 stars review

Smells Good

I love the smell and it works good but the original works better. Also the platinum dries my hands out. I never had a problem with the original. I'll be stick to the original from now on.

Review from dawn-dish.com
Helpful?4IQJXCERQA773700063962
reply from The Dawn Team

We've designed Dawn Platinum to make cleaning your dishes faster and easier. We're sorry you're disappointed! Thanks for your feedback and if there's more you'd like us to know, please give us a call at: (800) 725-3296.

Apr 7, 2022
mavisa
5 out of 5 stars review

Super cleaner

I add some water, and some drops, and is enough to wash dishes. Soft smell. Great for cleaning the blinds, outdoor windows (shining look), and screens.

Helpful?4IQJXCERQA773700063962
Nov 15, 2022
Is this a recall
1 out of 5 stars review

What happened to the rain scent?!

No idea what happened to the rain scent or why it changed but it SMELLS HORRIBLE! Reminds me of zinc oxide baby butt paste smell...not something I want to smell washing the dishes. 🤮

Review from dawn-dish.com
Helpful?4IQJXCERQA773700063962
reply from The Dawn Team

Thank you for taking the time to review the Dawn Platinum Dishwashing liquid. We're very sorry you had this experience with the scent. While we know that scent preferences are very subjective and personal, we'll make certain to let our teams know how you feel. If you have any questions, or if we can help you further with this, please let us know by calling (800) 725- 3296.

Sep 1, 2024
JMB007
4 out of 5 stars review

The new Daw Platinum scent is disgusting

The new scent in Dawn Platinum is absolutely horrid. Why would your company alter a fantastic product so that customers have to endure that disgusting odour when they wash their dishes. Shame on you!

Review from dawn-dish.com
Helpful?4IQJXCERQA773700063962
Feb 29, 2024
Phil P
2 out of 5 stars review

Why change the scent!!?

Why would you change the scent!? I just googled “did dawn change their scent” because I thought I was losing it or bought an imposter. Why why why? Bring back the DAWN scent pleae.

Review from dawn-dish.com
Helpful?4IQJXCERQA773700063962
reply from Customer Care

Thank you for sharing your feedback with us, Phil. We understand that there have been recent changes in the scent of Dawn Ultra Original, and would like to assure you that we understand the potential impact this may have on your experience, as we send our products through many checks to ensure they provide the best results for you. So we can learn more about this to help our Quality Team improve our products in the future, and so we can provide assistance, please give us a call at 1-800-725-3296.

May 5, 2024
Sheri
1 out of 5 stars review

Terrible smell

Absolutely HATE the new fragrance. I'm 79 years old and have used it for many many years and loved it until now. It wasn't broken and didn't need fixing. PLEASE give us back our original DAWN.

Review from dawn-dish.com
Helpful?4IQJXCERQA773700063962
reply from Customer Care

We're sorry you aren't happy with the recent change in Original Scent after many years of loyalty, Sheri. We know this transition and its potential impact on your experience with our product. We acknowledge that this is the first scent change for Dawn Original in over 10 years, and we apologize for any inconvenience or dissatisfaction this may have caused. Please rest assured that we value your feedback greatly and have already relayed it to our Research and Development team. Your input is vital in helping us improve our products and ensure we deliver our customers the best possible experience. Your feedback will be instrumental in guiding the Dawn Team as they continue to work on future innovations. We'd be happy to answer any questions or gather additional feedback. Please call us at (800) 725-3296 from 9 AM to 6 PM EST, Monday through Friday.