Thanks for sharing your feedback with us, Hopey. When we design our products, we do extensive research and consumer testing to create features we think you will love. We know that preferences can vary from person to person, though, so we really appreciate your taking the time to reach out. We always take consumer feedback into account when making changes or designing future products, so we'll be sure to share your comments on this with the rest of our team. So we can help you further, please call us at (800) 725-3296 Monday through Friday, from 9 AM to 6 PM EST.

We're sorry to learn your recently purchased bottle of Dawn Platinum Dishwashing Liquid, with Fresh Rain Scent, didn't meet your expectations. However, we're thinking you may be referring to our Dawn Ultra with Original scent, as its updated fragrance is advertised as a "clean" scent. Fresh Rain hasn't changed its fragrance since 2022. Recently, the name did change from "Refreshing Rain" to "Fresh Rain", but that's it. That being said, you've mentioned that the scent isn't comfortable for you, and your safety is our top priority. Although our Safety Team works very hard to only create products that you can safely use, it's possible you have a particular sensitivity, and we ask you to stop using this bottle. Give us a call for more help with this. We have other products we can suggest for you, that'll deliver the performance you're missing and the results you expect. Give us a call any Monday to Friday, from 9 AM to 6 PM, EST. Our number is 1 (800) 725-3296.

We’re sorry you're disliking the new scent, and how it lingers on your hands when using our Dawn hand dishwashing soap. Extensive research and consumer testing goes into our products to create appealing features and superior cleaning ability. We realize that preferences can vary from person to person, and we're sharing your feedback that you find the fragrance awful. Your years of loyaltu are appreciated, and we'd like to help you find a Dawn version that you can continue to love. Please give us a call at 1-800-725-3296 from 9AM -- 6PM EST Monday–Friday, so we can assist you.

We're sorry to hear that this was your experience, and we hope that you're feeling better. Safety is our top priority here at Dawn, and we can assure you that our products have been thoroughly evaluated to be safe when used as directed. We'll be sure to share this with our team, and we do recommend that you discontinue use of this product, if you haven't already. We'd like to mention that we do offer a variety of scents here at Dawn, and you're welcome to give another version a try. So that we can learn more and gather some details for our Safety Team, please give us a call at (800) 725-3296 when you can.

Thank you for sharing this feedback with us, James. We're sad to hear you're not enjoying the slight fragrance increase we introduced to Dawn Platinum in February 2022. Your happiness and satisfaction are important to us. Please call us at (800) 725-3296 when you have a moment so we can learn more about your experience.

Your loyalty to Dawn over the years is very much appreciated. We're sorry to hear that you had this experience, and we hope that you're doing well. We can assure you that our Dawn Platinum has been thoroughly evaluated to be safe when used as directed. As well, we have many quality checks in place to ensure that you can get the best possible results with Dawn. We'd like to mention that while the name of this product was changed from Dawn Platinum Refreshing Rain to Dawn Platinum Fresh Rain back in February, no scent change has taken place. This was a name change only. As well, we've made no recent changes to this formula. We'll make sure that your comments are shared with the rest of our team, and we do recommend that you discontinue use of this particular product if this has been your experience. If you'd prefer a different scent, we hope that you'll give another Dawn version a try. Our lightest scent can be found in our Dawn Free & Clear, and we also offer our Dawn Free & Clear Fragrance-Free. So that we can learn more and gather some additional details for our Safety and Quality Teams, please give us a call at (800) 725-3296 when you have a chance.