We certainly appreciate your great loyalty to Dawn, and we're sorry to hear that you had this experience. We hope you're doing well, and we can assure you that our Dawn Platinum Fresh Rain has been thoroughly evaluated to be safe when used as directed. While our Dawn Platinum Refreshing Rain is now being called Dawn Platinum Fresh Rain, this was a name change only. We've made no changes to the scent itself. As well, while we love to hear great success stories, we'd like to mention that Dawn has only been approved to be used for the alternative uses that are listed on our website. We'll be sure to share your comments with our team, and we do recommend that you discontinue use of this particular product if this has been your experience. We do have many Dawn versions available, and you may be interested in giving our Dawn Free & Clear a try if you'd prefer a lighter scent. So that we can learn more and gather additional details for our Safety Team, please give us a call at (800) 725-3296 when you can.

We wouldn't expect Dawn to impart the of the product taste into food. However, if the soap isn't completely rinsed off, or if the dishes have become porous, it's possible. We do offer a variety of scent options, so we'd like to help find one that you love! Please give us a call at (800) 725-3296.

We're disappointed to hear that your experience with your recent bottle of Dawn isn't what you were expecting! Your feedback is important to us, and we'd like the chance to learn more so we can further help with this. Please give us a call at (800) 725-3296 when you have a moment!

Greetings, David, thank you for sharing your review of your Dawn Liquid Dish Soap, with Refreshing Rain Scent. Please know, your comfort and safety are incredibly important to us, and we only expect a positive, sparking experience to be the result of using this hand dish soap in your kitchen sink. We truly hope you'll give us a call, and give us an update on how you're feeling. Our number is 1 (800) 725-3296, we're taking calls Mondays through Fridays, from 9 AM to 6 PM, EST, call at your convenience.

Thank you, Kelly, for reaching out to Dawn and sharing your thoughts regarding Dawn's recent scent change. The product you selected, Dawn Platinum Dish Soap with Refreshing Rain has not had a scent update since 2022. However, it did just go through a name change, dropping the "Re" but keeping the "Fresh". Your message seems to be pointing to our Dawn Ultra Original's recent scent update. As the first scent change in over 10 years, we understand you may be frustrated by this change. We did consult with teams of consumers, and the new "Clean Scent" was the one selected. Our Safety Team also reviewed everything in this product, making sure your safety is assured when the soap is used as directed. You may have a particular sensitivity, and we ask you to stop using this soap so you'll remain comfortable and safe. Give us a call for further assistance, it's our pleasure to do what we can to help. Our number is 1 (800) 725-3296. We're here from 9 AM to 6 PM, EST, Mondays through Fridays.

We're sorry to hear that you're not a fan of this scent. We'd like to mention that while our Dawn Platinum Refreshing Rain now goes by Fresh Rain, no changes were made to the scent. Only a name change took place. We'll be sure to let our team know how you feel, and we recommend giving our Dawn Free & Clear Fragrance-Free a try if you'd prefer an unscented product. You're always welcome to give us a call at (800) 725-3296 if there's anything more we can help you with.

We are sorry to hear you aren't enjoying the slight increase in perfume. We did have a formula update in February 2022, but we wouldn't expect this to result from it. We want to learn more about your experience and see how best we can help. Please call us at (800) 725-3296 when you have a moment.