With the right amount of soap, and the right temperature water, all Dawn should easily wash away from your dishes, leaving nothing behind but clean, ready to use dishes. We're so sad to learn you were getting the taste of our Dawn Platinum Dishwashing Liquid Dish Soap in your dishes, we hope you'll give us a call, we want to help make this right. Our number is 1 (800) 725-3296. We're by our phones from 9 AM to 6 PM, EST, every Monday through Friday. Call soon!

Midwest Maddy, we're very sorry if you had an allergic reaction to our new Dawn Original scent, and appreciate your feedback on it being too strong. While all our ingredients and products are thoroughly evaluated to be safe when used as directed, we recognize there could be sensitivities to a particular ingredient or formulation. If you haven't already, we recommend discontinuing use of your Dawn Original bottle and in its place try Dawn Free & Clear, Unscented, available in an EZ-Squeeze bottle. It has all the cleaning power of Dawn without any added fragrance. Please call us at (800) 725-3296, so we can gather a little more information for our Safety Team and further help you.

Your happiness is important to us, Vinnie, and while we're pleased with the cleaning power of Dawn Platinum Dishwashing Liquid with Refreshing Rain Scent, we understand you're not. We're truly sorry for that, and want you to know we're here to help you get back to your beloved Dawn Ultra you're missing. Give us a call, any Monday through Friday, from 9 AM to 6 PM, EST. Our number is 1 (800) 725-3296.

We're sorry you aren't happy with the recent change in Refreshing Rain. When we design our products, we do extensive research and consumer testing to create features we think you will love. We know that preferences can vary from person to person, though, so we really appreciate your taking the time to reach out. Please rest assured that we value your feedback greatly and have already relayed it to our Research and Development team. Your input is vital in helping us improve our products and ensure we deliver the best possible experience to our customers. We hope you'll try our Dawn E-Z Squeeze Free & Clear Fragrance-Free, which has all of Dawn's cleaning power and no added scent. We'd love to hear more about your experience so we can make a complete report to our team and help you further. Please hang on to the product and give us a call at (800) 725-3296 Monday-Friday, 9 AM - 6 PM EST.