Your loyalty to Dawn over the years is very much appreciated. We're sorry to hear that you had this experience, and we hope that you're doing well. We can assure you that our Dawn Platinum has been thoroughly evaluated to be safe when used as directed. As well, we have many quality checks in place to ensure that you can get the best possible results with Dawn. We'd like to mention that while the name of this product was changed from Dawn Platinum Refreshing Rain to Dawn Platinum Fresh Rain back in February, no scent change has taken place. This was a name change only. As well, we've made no recent changes to this formula. We'll make sure that your comments are shared with the rest of our team, and we do recommend that you discontinue use of this particular product if this has been your experience. If you'd prefer a different scent, we hope that you'll give another Dawn version a try. Our lightest scent can be found in our Dawn Free & Clear, and we also offer our Dawn Free & Clear Fragrance-Free. So that we can learn more and gather some additional details for our Safety and Quality Teams, please give us a call at (800) 725-3296 when you have a chance.

We're sorry to hear that the Refreshing Rain scent wasn't for you, Whittley. We'd like to help find the right Dawn scent for you, so when you have a minute please reach out to us at (800) 725-3296.

Thank you for sharing your experience with the new scent of Dawn, and we hope that you're feeling better. Your loyalty means a lot to us and please be assured that we thoroughly test all of our ingredients for safety before we use them in a product, and this is not something we would expect. Safety is our top priority and based on what you shared we do recommend discontinuing use of this Dawn. We hope you'll give our Dawn E-Z Squeeze Free & Clear Fragrance-Free a try, as it has all of the cleaning power of Dawn with no added scent. We'd love to hear more about your experience in order to make a complete report to our Safety Team, and to help you further. Please hang on to the product and give us a call at (800) 725-3296 Monday-Friday 9 AM - 6 PM EST.

We truly appreciate your loyalty to Dawn, but please know we never want to leave you feeling less than impressed. Dawn Platinum has 4X more grease-cleaning power, so it should be cleaning those tough messes with ease. We'd like to learn more about your experience to share with our Quality Team and help with this, so please give us a call at (800) 725-3296.

We're sorry to hear that a loyal Dawn fan like you feels this way about the scent. We can assure you that a lot of thought goes into our products. We'd like to mention that while our Dawn Platinum Refreshing Rain now goes by Dawn Platinum Fresh Rain, no scent change has taken place. This was a name change only. However, if you'd prefer a different scent, we hope that you'll give another Dawn version a try. It may be helpful to know that our lightest scent can be found in our Dawn Free & Clear. If you'd like any further assistance, please give us a call at (800) 725-3296 when you're able.

We're sad to learn you're not enjoying the slight fragrance increase we introduced to Dawn Platinum in February 2022, Gina. Your happiness and satisfaction is important to us, as is your comfort and safety. We hope you'll give us a call and share more with us about the experience you had with your recent purchase. We're at our phones Mondays through Fridays, form 9 AM to 6 PM, EST; dial 1 (800) 725-3296, it's our pleasure to assist you as best we can.