We're sorry to hear that the Refreshing Rain scent wasn't for you, Whittley. We'd like to help find the right Dawn scent for you, so when you have a minute please reach out to us at (800) 725-3296.

We thank you for sharing your feedback on our recent change to Dawn. We know this is the first change in over 10 years, and that scent preference can be very personal. We're sorry to hear you are not a fan of the new scent. Please rest assured that we value your feedback greatly, and we will relay it to our Research and Development team. We'd recommend giving our Dawn E-Z Squeeze Free & Clear Fragrance-Free a try, as it has all of the cleaning power of Dawn with no added scent. We'd love to hear more about your experience and help you locate this version of Dawn. Please give us a call at (800) 725-3296 Monday-Friday 9 AM - 6 PM EST.

Your long-time loyalty means a lot to us, Eddie, and we're very sorry to hear about your experience with our Fresh Rain scent. Quality and safety have always been at the forefront of everything we do, and while scent preferences will always vary from person to person, we would not expect you to have this reaction when using it as directed. This is because all of our products go through extensive testing to ensure safety with proper use. Your wellbeing means a lot to us, and we hope that you're feeling better. While you most likely did so already, please discontinue using the Dishwashing Soap to avoid any further irritation. This isn't something we take lightly, so we'd like to make a report to our Quality and Safety Team, make sure your voice is heard about the change, and try our best to make things right. Please give us a call (800) 725-3296.

While we introduced a fragrance enhancer in February, 2022, to our Dawn Platinum Dishwashing Liquid, with Refreshing Rain fragrance, we never expect to learn anyone's reaction is like yours, CC. Our Quality and Safety Teams work very hard, to make sure all our products are comfortable and effective to use. It would be our pleasure to help you with this as best we can. Know we're here Mondays through Fridays, from 9 AM to 6 PM, EST. Give us a call at 1 (800) 725-3296, we hope to talk with you soon.

We're sorry to hear that a loyal Dawn fan like you feels this way about the scent. We can assure you that a lot of thought goes into our products. We'd like to mention that while our Dawn Platinum Refreshing Rain now goes by Dawn Platinum Fresh Rain, no scent change has taken place. This was a name change only. However, if you'd prefer a different scent, we hope that you'll give another Dawn version a try. It may be helpful to know that our lightest scent can be found in our Dawn Free & Clear. If you'd like any further assistance, please give us a call at (800) 725-3296 when you're able.

Thank you for sharing your feedback with us, Phil. We understand that there have been recent changes in the scent of Dawn Ultra Original, and would like to assure you that we understand the potential impact this may have on your experience, as we send our products through many checks to ensure they provide the best results for you. So we can learn more about this to help our Quality Team improve our products in the future, and so we can provide assistance, please give us a call at 1-800-725-3296.