We're sorry this is happening to you, Kate. Please know that your health and safety are very important to us, and we've tested Dawn to be safe when used as directed. We'd like to learn more about your experience and help you further. When you get a moment, could you give us a call at (800) 725-3296. We're happy to help.

We're sad to learn you're not enjoying the slight fragrance increase we introduced to Dawn Platinum in February 2022, Gina. Your happiness and satisfaction is important to us, as is your comfort and safety. We hope you'll give us a call and share more with us about the experience you had with your recent purchase. We're at our phones Mondays through Fridays, form 9 AM to 6 PM, EST; dial 1 (800) 725-3296, it's our pleasure to assist you as best we can.

Please know, your safety is our priority, and we're sorry to learn you feel poorly after using Dawn Platinum Dishwashing Liquid, with Refreshing Rain Scent. What you've described isn't what we expect, as our Quality and Safety Teams work very hard to make products that will only work as expected with no bad side-effects. We hope you'll stop using the bottle and that you'll put it off to the side where it'll be safe, as we may need you to return it to us. Once it's put away, give us a call for more assistance. We're here Mondays through Fridays, from 9 AM to 6 PM, EST. You can call us at 1 (800) 725-3296. We look forward to further helping you soon.

We're very sorry you had that experience. We never want to disappoint a Dawn Fan such as yourself. The good news is we still make Dawn Ultra, so you can still find the great Dawn clean you're looking for. If you have any questions, please give us a call at (800)-725-3296. We're here for you.

Thank you for sharing your feedback with us. We're committed to providing you with the best dish washing experience by performing extensive research, and taking in consumer feedback. We understand that everyone has their own favorite scent, and will be sure to share your dislike with our Dawn Original scent. If you have any questions, please feel free to give us a call at (800) 725-3296.

We truly appreciate your loyalty to Dawn, but please know we never want to leave you feeling less than impressed. Dawn Platinum has 4X more grease-cleaning power, so it should be cleaning those tough messes with ease. We'd like to learn more about your experience to share with our Quality Team and help with this, so please give us a call at (800) 725-3296.

We understand that scent preferences vary from person to person, so we appreciate you taking the time to share your feedback, Chez. Your comments are taken very seriously, and we assure you they will be passed onto the rest of our team. In the meantime, it may help to know that we have a variety of scents if the Original no longer meets your needs, including an unscented version called Dawn Free and Clear, Unscented. Please give us a call at (800) 725-3296 so that we can help you find your new favorite product.