Thanks for sharing your feedback on Dawn Platinum Dishwashing Liquid in the Refreshing Rain scent. We're sorry to learn that its scent was so upsetting to you. Please know our manufacturing team does many quality checks to ensure Dawn performs at its very best, and with a scent that's pleasing to our consumers. We'd love to help you with this while also gathering a little more information to share with our Quality Assurance Team. When you have some time, would you mind calling us at (800) 725-3296?

Firstly, thank you so much for your lifetime of loyalty and support. We're so very sorry to hear about this, but we have some good news. The amount of suds you see doesn't determine how clean your dishes get. Even if you see none, you can still get a great clean. The amount of suds you see is impacted by how greasy your dishes are. If you want to see more suds, you can simply add more dish soap to see them. We'd love to hear from you about this, and ensure the feedback of a loyal user like yourself is heard. Please call us at (800) 725-3296.

We're sorry to hear that this was your experience, and we hope that you're feeling better. Since safety is our top priority here at Dawn, we can assure you that our products have been thoroughly evaluated to be safe when used as directed. As well, we put a lot of thought into our products, though we do understand that preferences can vary from person to person. We'll be sure to share your feedback with our team, and we recommend discontinuing use of this Dawn version, if you haven't already. We'd like to mention that we offer a variety of scents, and you're welcome to give another one a try. So that we can learn more and gather some details for our Safety Team, please give us a call at (800) 725-3296 when you can.

We're sorry a loyal Dawn fan like you is having this experience, since we'd expect you to enjoy an easy yet effective clean when using our products. As well, our Dawn Platinum features 4X more grease-cleaning power. If you live in a hard-water area, you may need to use more dishwashing liquid. Another cause of dishwashing liquid not cleaning effectively is the water temperature being too low, so we suggest making sure that the water temperature is between 105 to 115°F. We hope this helps, and we'd be happy to look into this further for you. Please give us a call at (800) 725-3296 when you have a moment.

We’re sorry you're disliking the new scent, and how it lingers on your hands when using our Dawn hand dishwashing soap. Extensive research and consumer testing goes into our products to create appealing features and superior cleaning ability. We realize that preferences can vary from person to person, and we're sharing your feedback that you find the fragrance awful. Your years of loyaltu are appreciated, and we'd like to help you find a Dawn version that you can continue to love. Please give us a call at 1-800-725-3296 from 9AM -- 6PM EST Monday–Friday, so we can assist you.

We're sorry to hear that this was your experience, and we hope that you're feeling better. Safety is our top priority here at Dawn, and we can assure you that our products have been thoroughly evaluated to be safe when used as directed. We'll be sure to share this with our team, and we do recommend that you discontinue use of this product, if you haven't already. We'd like to mention that we do offer a variety of scents here at Dawn, and you're welcome to give another version a try. So that we can learn more and gather some details for our Safety Team, please give us a call at (800) 725-3296 when you can.

Thank you for sharing this feedback with us, James. We're sad to hear you're not enjoying the slight fragrance increase we introduced to Dawn Platinum in February 2022. Your happiness and satisfaction are important to us. Please call us at (800) 725-3296 when you have a moment so we can learn more about your experience.