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Customer reviews for Dawn Platinum Dishwashing Liquid Dish Soap, Refreshing Rain 90 fl. oz. for
Dawn Platinum Dishwashing Liquid Dish Soap, Refreshing Rain 90 fl. oz.
4.8 out of 5 stars
stars
28.4K ratings8,328 reviews
  1. 5 stars89% (25.4K)
  2. 4 stars6% (1,635)
  3. 3 stars1% (385)
  4. 2 stars1% (178)
  5. 1 star3% (850)

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Showing 5,811-5,820 of 8,328 reviews
Nov 16, 2024
The Momma
1 out of 5 stars review

Smell is overpowering and nauseating

What happened to the old Dawn Platinum? The new Dawn Platinum smells so bad it’s nauseating. My husband usually never complains about product smells but he wouldn’t stop talking about how the new Dawn smells so overpowering. He also commented how he washed a knife and used it to cut an orange and then could taste the soap while eating the orange. We notice that you can’t rinse it out completely on dish clothes and they turn sour over night. We basically chucked the huge new bottle down the drain.

Review from dawn-dish.com
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reply from Customer Care

Thank you for sharing your experience with Dawn Platinum Power Clean Dishwashing Liquid with Vibrant Fresh scent. Please be assured that we thoroughly test all of our ingredients for safety before we use them in a product, and the experience you've shared isn't what we expect. Our Safety Team shares that we don't expect Dawn to impart its fragrance into food. However, if the soap isn't completely rinsed off, or if the dishes have become porous, it is possible. If certain items always pick up a flavor, they're probably worn to the point of being porous and it may be time to consider retiring them. Safety is our top priority and based on what you shared we do recommend discontinuing use of this Dawn. We hope you'll give our Dawn E-Z Squeeze Free & Clear Fragrance-Free a try, as it has all of the cleaning power of Dawn with no added scent. We'd love to hear more about your experience in order to make a complete report to our Safety Team, and to help you further. Please hang on to the product and give us a call at (800) 725-3296 Monday-Friday 9 AM - 6 PM EST.

Sep 27, 2018
cindy241
5 out of 5 stars review

Dawn has always been the best dish washing detergent in my opinion. It’s very effective at cutting grease and lasting a long time. The platinum line seems to really work well at getting stuck on food with minimal soaking. The price is good and as far as I’m concerned, Dawn makes the best!

Review from influenster.com
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Sep 26, 2018
camiethegreat
5 out of 5 stars review

In my opinion this is the best dish soap I ever had. It doesn’t leave any rash on my hands because with some soaps I use I always end up with rashes I don’t know if it’s because of the ingredients or not that causes that but I have not had a problem with this soap. It works really good my family only buys this. It smells good to me. And it works better and it’s a lot easier to get dry food off the plates it like softens it somehow and makes everything come off easier. So it’s a great dish soap to use. And I heard that dawn makes oil come off it was animal tested and it gets rid of fleas! This is a awesome soap. I was watching this one commercial and it was about ducks having oil on them and they used dawn soap to get all the oil off of them. This was also on the news a couple years ago but I totally recommend this to everyone to get this soap if you have a lot of dishes or if you have pets that have fleas, dawn soap will do the magic!

Review from influenster.com
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Mar 23, 2024
PaulS
1 out of 5 stars review

New "Clean Scent" soap is unusable

The new "Clean Scent" Dawn dishwashing soap smells gross. The smell is too strong. Maybe even medicinal. The old was was perfectly fine, and much less pronounced, which was one of the reasons we liked it. Plus it worked well. We won't be buying it any more unless it goes back to the original scent.

Review from dawn-dish.com
Helpful?4IQJXCERQA773700063962
reply from Customer Care

Thank you for sharing your feedback on our Dawn Platinum, Paul. All of our products go through many checks to ensure they deliver the best results, so we appreciate you letting us know that wasn't the case for you. We know scent preferences are personal, and we're always looking to improve our products, so please give us a call at 1-800-725-3296 for assistance, and for us to gather some info for our Quality Team.

Jul 16, 2024
Sakura
3 out of 5 stars review

New Fragrance Feedback

I had used this product for the last 4 years and I loved, however, they changed the fragrance a few months ago and the odor is unbearable for me especially because I’m pregnant. I can feel this scents in the kitchen even when I’m not using the product. I would like that odor was more neutral as before

Review from dawn-dish.com
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reply from Customer Care

Thank you for being a part of our Dawn Family for four years, Sakura. Our team is always researching, and taking in consumer comments to help us improve our Dawn products in ways that we believe everyone will love. We decided to change the scent of our Dawn Original due too the positive feedback we had received during our extensive research. We understand that everyone has varying scent sensitivities, and we appreciate you sharing that the scent was too strong. We'd like to hear more of your feedback, and if you would like to share more, please feel free to give us a call at (800) 725-3296.

Jan 12, 2016
Skeptical69
4 out of 5 stars review

One of the few that has lasting suds

Sure, it costs a bit more, but I think it is worth it, Almost every dishwashing soap on the market has been watered down so I am using this as it is one of the few dish soaps out there that actually gives you suds that lasts a while. Just wish I could find it in larger bottles.

Review from dawn-dish.com
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Apr 7, 2024
Disappointed Dishwasher
1 out of 5 stars review

New Scent Makes No Sense

As a Dawn user for many years (and a PG stock holder), I’m extremely disappointed with the new scent. It’s a sickening sweet smell and way too strong. Why mess with such an effective, successful product?! I’m seriously considering no longer using Dawn. It’s that bad!

Review from dawn-dish.com
Helpful?4IQJXCERQA773700063962
reply from Customer Care

Thanks for reaching out to Dawn and letting us know you're not a fan of Dawn Platinum Dish Soap with Fresh Rain Scent. We only want you to be happy and comfortable with your purchase, and do apologize that the fragrance of this bottle isn't working comfortably for you. Our Safety Team assures us that all who use Platinum with Fresh Rain scent, as directed, will be safe. However, you may have a unique sensitivity that requires you to stop using it. Please put the bottle in a safe spot in case you're asked to return it to us. We want to make sure you're feeling alright today, and hope you'll give us a call with an update. We'd also like to talk to you about our other Dawn dish soaps, to help you find a new favorite. Give us a call any Monday through Friday, from 9 AM to 6 PM, EST. Our number is 1 (800) 725-3296.

Oct 16, 2024
Nthe313
1 out of 5 stars review

You Ruined a Good Thing!

I am beyond disappointed in the "new" Dawn formula. I am 60 years old and have been using Dawn since my mother started using it when I was in my teens. I thought that it was my imagination that the new Dawn was not cleaning my dishes as it had in the past. That the soap seemed less concentrated and that I had to clean, rinse, re-clean and re-rinse to get my dishes. I realized that I wasn't going crazy when I noticed how quickly the level of soap in the bottle was getting lower. I will be shopping for a new dish soap after all of these decades. Sad!

Review from dawn-dish.com
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reply from Customer Care

Thank you for being a part of our Dawn Family since you were a teenager. This was the first change we did to our Dawn in 10 years, and we're sorry to hear you aren't a fan. We truly appreciate your feedback, and will be sure to share this with our team. If you would like to share more, please feel free to give us call at (800) 725-3296.

Apr 29, 2024
Krystal
1 out of 5 stars review

This new "Refreshing Rain" scent is horrid

This scent is absolutely horrible. Very strong overpowering floral scent that instantly triggers a headache and makes me nauseous. If I could give it negative stars I would. I didnt notice the scent had changed. The bottle looks the samw as the mornin mist scent that is mild and does not bother me. It looks like that scent is no longer available & this obnoxious floral scent was the replacement. The soap itself works great but I will never buy this again due to the horrid smell.

Review from dawn-dish.com
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reply from Customer Care

Thanks, Krystal for giving a review of your recently purchased bottle of Dawn Platinum with Refreshing Rain scent. Sadly we do confirm that the Morning Mist fragrance has been discontinued, however, our Safety Team does assure us that, when used as directed, Fresh Rain, the new name for Refreshing Rain, is safe for use. We never expect to learn that anyone has an experience such as you've described, and we do apologize for this experience. Because of what you've described, we do recommend you stop using this bottle, but give us a call for more help, finding a lighter Dawn that performs as you expect, from the Platinum Line. Plus, we want to make sure you're feeling better. Keep the bottle, just in case we need it back, and call us at 1-800-725-3296. We're here Mondays through Fridays, from 9 AM to 6 PM, EST.

Jul 26, 2024
Former user 61
1 out of 5 stars review

Awful new scent

New scent is awful. I have used Dawn for many years but this change in scent has made me plan to look for a different product. It also seems to be less effective as it was before. The scent lingers on hands and dishes, especially plastic items, and is very unpleasant.

Review from dawn-dish.com
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reply from Customer Care

We thank you for sharing your feedback on our recent change to Dawn Ultra Original. We know this is the first change in over 10 years, and that scent preference can be very personal. We're sorry to hear you are not a fan of the new scent. Please rest assured that we value your feedback greatly, and we will relay it to our Research and Development team. We'd recommend giving our Dawn E-Z Squeeze Free & Clear Fragrance-Free a try, as it has all of the cleaning power of Dawn with no added scent. We'd love to hear more about your experience and help you locate this version of Dawn. Please give us a call at (800) 725-3296 Monday-Friday 9 AM - 6 PM EST.