You should have no worries about clean dishes or smells that aren't pleasing, when you trust Dawn to help you with typical clean up, we're sorry to learn you're not happy with the changes we made in February 2022 to Dawn Platinum. At that time, we updated the soaps grease and mess-fighting power. Plus, we slightly increased the fragrance, as you've noticed. We don't expect the experience you've had, and we'd be happy to talk with you and help you as best we can. Give us a jingle at 1 (800) 725-3296; calls are answered between the hours of 9 AM and 6 PM, EST, Mondays through Fridays.

Thanks for leaving your thoughts on our site, Emily. We know that scent preferences can vary from person to person, so we really appreciate your taking the time to reach out. We always take consumer feedback into account when making changes or designing future products, so we'll be sure to share your comments on this with our Quality Team. So we can learn more about your experience, and provide any assistance we can, please call us at 1-800-725-3296.

We're sorry you aren't happy with the recent change in Original Scent. We know this transition and its potential impact on your experience with our product. We acknowledge that this is the first scent change for Dawn Original in over ten years, and we apologize for any inconvenience or dissatisfaction this may have caused. Please rest assured that we value your feedback greatly and have already relayed it to our Research and Development team. Your input is vital in helping us improve our products and ensure we deliver the best possible experience to our customers. We hope you'll try our Dawn E-Z Squeeze Free & Clear Fragrance-Free, which has all of Dawn's cleaning power and no added scent. We'd love to hear more about your experience so we can make a complete report to our team and help you further. Please hang on to the product and give us a call at (800) 725-3296 Monday-Friday, 9 AM - 6 PM EST.

We thank you for sharing your feedback on our recent change to Dawn Ultra Original. We know this is the first change in over 10 years, and that scent preference can be very personal. We're sorry to hear you are not a fan of the new scent. Please rest assured that we value your feedback greatly, and we will relay it to our Research and Development team. We'd recommend giving our Dawn E-Z Squeeze Free & Clear Fragrance-Free a try, as it has all of the cleaning power of Dawn with no added scent. We'd love to hear more about your experience and help you locate this version of Dawn. Please give us a call at (800) 725-3296 Monday-Friday 9 AM - 6 PM EST.

We're sorry to hear you've had this experience with our product, Mari. We want you to know our products are thoroughly evaluated to be safe when used as directed, so this is not something we'd expect to see. If you haven't already, we'd recommend you discontinue use of this product, and that you hold onto it in case we need to retrieve it for evaluation. So we can provide assistance with this, and gather some info for our Safety Team, please give us a call at 1-800-725-3296.

Thanks for leaving your review, Mia. We're so sorry to learn about your experience with Dawn Platinum in the Refreshing Rain scent, and value your feedback, especially since you've been such a loyal fan of ours for many years! Please know that consumer safety is our highest priority, and all our products are rigorously tested to ensure their safety, quality and effectiveness when used as directed. You might like to know that we offer Dawn Platinum Liquid in a Lemon Burst and Green Papaya scent which you could try. Here's the link: http://spr.ly/6427M4q75. Just use the Scent drop-down to select those other fragrances. To further help you as well as gather a little more information for our Product Quality & Safety Teams, would you mind giving us a call at (800) 725-3296?

Your years of loyalty are appreciated, and we're sorry you had a disappointing experience using our Dawn Platinum Refreshing Rain dishwashing liquid. Extensive research and consumer testing goes into creating features that will appeal to our consumers. Still we know needs and preferences can vary, especially when it comes to scents. Because our hand dish detergent has been formulated to fight tough grease and stains on dishes, the grease lifting agent in our product also lifts natural oils from the users’ hands which can cause dryness. Your satisfaction is very important to us, and we’d like to learn more details to help. Please give us a call at 1-800-725-3296 from 9AM -- 6PM EST Monday -- Friday.