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Customer reviews for Dawn Platinum Dishwashing Liquid Dish Soap, Refreshing Rain 90 fl. oz. for
Dawn Platinum Dishwashing Liquid Dish Soap, Refreshing Rain 90 fl. oz.
4.8 out of 5 stars
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28.4K ratings8,328 reviews
  1. 5 stars89% (25.4K)
  2. 4 stars6% (1,635)
  3. 3 stars1% (385)
  4. 2 stars1% (178)
  5. 1 star3% (850)

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Showing 5,791-5,800 of 8,328 reviews
Sep 14, 2022
scoot
1 out of 5 stars review

Refreshing Rain Scent is AWFUL!

I have used Dawn for decades. I started using the Platinum when it first came out. I just grab a bottle at the store and go. A couple months ago, I got a new bottle. First time doing the dishes the smell was terrible! I thought I had grabbed the wrong bottle. I looked and it was the Platinum, but I noticed the scent on the bottle was different. Refreshing Rain is similar to Fresh Scent so I didn't notice it. I went to several stores looking for the plan Fresh Scent and it is no where to be found. I see on Dawn's website it is not even listed anymore as an option. I'm extremely disappointed in this changed. The smell is way to storage and overbearing. I will have to go to another brand of dish soap.

Review from dawn-dish.com
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reply from The Dawn Team

We are sorry you didn't enjoy the smell of Refreshing Rain, Scoot. We will be sure to pass this feedback on to the rest of our team. We had a formula change in February, but we wouldn't expect this to result from it. So we can learn more about your experience, please call us at (800) 725-3296 when you have a moment.

Jul 11, 2024
Alphamom2013
1 out of 5 stars review

Unsatisfactory!

Very displeased with this new Dawn, not only did the scent change but the whole formula. It doesn't clean the same and it doesn't clean well. The new "Original Dawn" which is no longer "original" doesn't cleanse or rinse off well at all. Leaves a residue on dishes and you can taste the soap even after several rinses.

Review from dawn-dish.com
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reply from Customer Care

We're so sorry you're unhappy with our dish soap, Alphamom2013. Extensive research and consumer testing goes into our products to create appealing features and the grease cutting power you know and love. Our products go through stringent quality controls to ensure each meets our high standards. For the best results usingDawn dish soap, add about 2 tablespoons of dish soap to the sink, then add water that’s 105-115°F. You should wash promptly and rinse thoroughly, as our soap is not intended as a long term soaking solution. We wouldn't expect Dawn to impart a taste into food, however, if the soap isn't completely rinsed off, or if the dishes have become porous, this can occur. We take your satisfaction very seriously, and our Dawn Team would like to learn more about your experience to further assist you. Please give us a call at 1-800-725-3296 from 9AM -- 6PM EST Monday–Friday.

Apr 1, 2021
bhyatt404
5 out of 5 stars review

Dawn platinum is the best dishwashing liquid on the market and you can use it for more than just dishes. It cleans the mesiest cooked on baked on crap. As well as greesy car messes or anything else. It's my go to and always will be. It also smells fantastic

Review from influenster.com
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Feb 27, 2021
sarahm666
5 out of 5 stars review

This scent of Dawn is my favorite so far. It's so nice to smell and even maybe a little calming?? Nice and sudsy. I don't know if Dawn has any controversies in the media (I would stop using) but I support for now because I read that wildlife refuges use Dawn to clean animals and to get oil out of undercoats and birds' feathers.

Review from influenster.com
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Nov 28, 2018
yarilizg
5 out of 5 stars review

Dawn is the only dish washing soap brand i purchase in my home. I find that all other brands seem watered down and ineffective. This brand is powerful and totally gets everything off your dishes quickly without having to put up too much elbow grease.

Review from influenster.com
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Mar 14, 2024
Jen208
1 out of 5 stars review

Never buying this product again as-is

In a time when American consumers are becoming more conscious of the harmful chemicals present in their daily products and are moving away from those things, here comes Dawn with a brand new chemical-smelling perfume additive. What a poor choice for this company. The odor irritates my asthma and made my face itchy when I touched it after having used this soap to wash the dishes, so if this is what I can expect from a product that's been a staple to generations, I won't be using it anymore.

Review from dawn-dish.com
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reply from Customer Care

We're sorry to learn about your recent experience with Dawn Platinum in the Refreshing Rain scent, Jen208. Consumer safety is our highest priority, and all our products are tested to ensure their safety when used as directed. So based on what you described, we'd certainly recommend discontinuing any further use. Please give us a call so we can gather more information on your bottle and help you. Our number at Dawn is (800) 725-3296.

Oct 28, 2022
Jen Vancouver
1 out of 5 stars review

terrible smell

I bought this thinking it was original scent, and when I used it, I looked at it multiple times trying to figure out if I had mistakenly purchased fabric softener or something I would give this a NEGATIVE star rating if I could. It's putrid scented and beyond bad.

Review from dawn-dish.ca
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Dec 9, 2022
Discerning Consumer
1 out of 5 stars review

The new scent is horrible

I love Dawn and have used it for years. The new scent on Dawn Platinum is chemical and harsh. Ruins what used to be an enjoyable chore. The clean smell when you are doing dishes was one of the reasons I used Dawn. But no longer, I will be throwing away my bottle or giving it away. Please go back to the original scent.

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reply from TheDawnTeam

Please know, your happiness is incredibly important to us, and we're sad to learn you're not a fan of our updated Refreshing Rain fragrance. We know everyone smells scents differently, and we'd be happy to help you get a new version of Dawn, with a different fragrance, so that you can still get the clean you love, plus, a new fragrance you can embrace. Give us a call any Monday through Friday, from 9 AM to 6 PM, EST. Our number is 1 (800) 725-3296.

May 29, 2024
CtC1066
1 out of 5 stars review

Horrible smell

The new smell for this and Dawn blue is awful. I have had to throw out the full bottle. Looking for a new brand to try. The new fragrances trigger migraines in a few if my friends and my daughter. It smells as bad as AXE deodorant and lingers on items even after double rinsing

Review from dawn-dish.com
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reply from Customer Care

Thank you for reaching out about the recent scent change to Dawn Ultra Original. We want to clear up some confusion regarding your Dawn Platinum with Refreshing Rain purchase, as the last scent change for this soap was in June, 2022. However, there was a name change to “Fresh Rain”, and this has led people to think this scent was recently changed, too. Overall, your happiness and safety are our goals, and your message makes us sad; we deeply apologize for your disappointment and irritation.. Our Safety Team assures us that all who use Dawn, regardless of the fragrance, should be safe and comfortable during use. It's possible you may have a particular sensitivity to these fragrances, and for your comfort and safety, we ask you to stop using both of these dish soaps. Your feedback will be shared with the rest of the Dawn Team, too.. We hope you’ll remember the thorough clean Dawn provides, and consider giving a different version of our products a try. In our Dawn Free & Clear Line, we have two options available. One is Fragrance Free and the other has a light Lemon scent. It would be our pleasure to help you give one of these dish soaps, or another one a try. Call us any Monday through Friday, from 9 AM to 6 PM, EST. Our number is 1 (800) 725-3296.

Feb 4, 2021
jenrogers
5 out of 5 stars review

I absolutely love Dawn dishwashing soap. It's a very versatile product that is very affordable and really gets its job done. From cleaning dishes, floors, and animals Dawn is really a trusted and well-used product in our home I would recommend this very affordable product to others and I will continue being a repeat customer in the future.

Review from influenster.com
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